Elgin Hyundai

DAVE KANG KNEW WHAT I WANTED AND AS SOON AS HE GOT THE VEEHICLE I WANTED, HHE CALLED ME AND MY WIFE AND I AND OUR NEPHEW WENT IN AND GOT THE CAR. THIS IS THE 8TH CAR MY FAMILY HAS BOUGHT FROM DAVE KANG AT ELGIN HYUNDAI.

I scheduled a routine oil change for my 2013 Hyundai Elantra on 11-10-14. I received a call one day later from Rob indicating that Chris Mandelke wanted to talk to me regarding possibly trading in my vehicle. I did my homework on my vehicle shortly after the call and figured that because of the car's value, that it wouldn't be financially feasable for me to trade in the vehicle. I still decided to go ahead and listen to what Chris had to offer. I was surprised that he gave me a very generous offer on the trade in. He explained that since they knew my vehicle's history ( since it had been serviced there) and the cost of transporting a used vehicle that they would have purchased from auction, that he could afford to make a very good offer on my trade-in. Chris and Igor were very professional salespeople who clearly explained everything in the negotiation process. It was the easiest trade-in that I have ever made because of their professionalism. Everything went so smoothly from oil-change to trade-in. I wouldn't hesitate to recommend or refer Elgin Hyundai to anyone purchasing a new or used vehicle. Thanks also go out to Jenni Tuton for following up with me on my experience by phone and e-mail.

I had been hunting for a used car for about a month so I've recently dealt with a number of dealers and salesmen. This was my first experience with Elgin Hyundai. I found the car online so I didn't do any other browsing on the lot. I was greeted warmly by Matt upon entering the office and I worked with him the rest of the way. Matt was a very straight-forward guy. He didn't try to push me to make a decision but patiently answered all my questions and gave me time and space to think through my decision. We reviewed the Carfax and any notes the guys had during the inspection. He went the extra mile to dig up any information they had on the previous owner and any work the car might need. They also let me take the car to my mechanic who strongly endorsed the purchase. The car was very clean inside and out even though it was a 2005. It needed the timing belt done (a repair they don't handle at their dealership) and was flexible with the price as a result. I didn't interact with the manager or other salesmen, but I can definitely recommend working with Matt if you're interested in a car at this dealership. I feel I got a good, reliable car at a good price.

Just purchased a Hyundai Sonata yesterday from Elgin Hyundai! I started researching online before heading out car shopping. I have made several car purchases in the past, so I dreaded what my day had in store. I knew I needed to go to Elgin Hyundai, and I even created a profile on their website and saved several cars I was interested in. Elgin Hyundai's car prices on Cars.com, and their dealer website, is what brought me into their dealership to test drive several cars. They had many to choose from, and I liked all the cars I test drove. It was Lou Mocnik's sales professionalism, manners, and expertise that made me want to buy from Elgin Hyundai. I wasn't quite sure what I was looking for to fit all the diversity and needs of my life. Lou helped me sort it all out and select the best car for me with the best value. I was impressed with how Lou listened to me, how he advised based on my needs, and how he didn't make me feel pressured. I was then introduced to the Sales Manager, Casey Dobczyk. Casey is very passionate and knowledgeable about car financing. It took a little time, but Casey really impressed me with how he was working diligently with me and for me to get the best finance deal to fit my needs. Casey didn’t stop until I, the customer, was happy! Next I met John Baker, the Finance Manager. John was very efficient and pleasant. He walked me through all the paperwork and answered all my questions. He also made me feel comfortable signing all the papers necessary. In the end, Elgin Hyundai impressed me with their teamwork, honesty, and how they made my car buying experience a positive one! I will definitely look at Elgin Hyundai first when I need to buy another car in the future.

I liked having everything explained to me. I also liked getting an email detailing the work that they recommended I do in the future.

It was an amazing experience with Matt Zach and all other employees include Frank Brodsky, Mitchell Schy etc.. We could trust salesman Matt Zach and it was easy to make decision to buy Genesis. Detailed instruction about Bluetooth, blulinks and other features from Mitchell Schy and Matt Zach helps us a lot! Great service and we definitely will recommend Elgin Hyundai to our friends like we we're recommend.

Casey helped us with the price of are car. they let us test the cars he gave us the best price for are Hyundai. they give you a 2 year warranty with cleaning with the inside of your car. Casey got us the best price and the best budget for us. I would recommend this to everyone and especially to my family if we need help we know Hyundai has are back. thank you Casey Dobczyk for everything you've done for us

Jenni tuton followed up to ensure that everything that was promised was taken care of. There was a miscommunication on one of the services that was offered Chris one of the managers stepped in to ensure it was taken care of. All members of service staff have been very courteous.

The Service Department is efficient, detail-oriented, and easy to deal with. Even though I had a bad experience with my most recent sales person, I intend to continue to bring my car to you for service.

They made the experience comfortable and enjoyable. My sales rep, Matt (I believe) provided a great customer service. He went the extra mile. The process was smooth and quick.