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Berger Chevrolet

(1,772 reviews)

Reviews

(1,772 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Berger Chevrolet from DealerRater.

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Excellent Service

Joe Chistopher addressed my concerns about the bluetooth functionality. Specifically, when a call was initiated using the button on the steering wheel, seldom did they complete. Joe scheduled me an appointment, and informed me that Scott Bever would be the assigned mechanic. Due to my wife having surgery on the date Joe scheduled my appointment, I brought my vehicle to the dealership the day before. I was content with Scott working on my vehicle on the scheduled date but to my surprise, Joe called me shortly after I dropped off my vehicle and informed me that the work had been completed. Joe and Scott always take care of me, but this particular time even amazed me. The service was outstanding, and most importantly, my problem had been resolved. I can now make a call every time using voice recognition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Amazing experience

Eugene was very friendly and helpful in helping me find exactly what I wanted and he gave me the best deal. I was very impressed with my experience with Eugene and will buy future cars from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesom work

My truck got right in and the work was done before I finished my second cup of coffee. I would recommend getting your service done here at Berger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Disaster

My vehicle was not given back to me the way i turned it in to them. The right side of my car got hit and conveniently nothing on the right side of my car works such as my Windows,locks and my neither of my sunroofs work. All of which were working perfectly fine before they did body work on it. Will be calling the better business bureau

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, kiaraivy49. Please give us a call at 616-949-5200 and ask for Jeremiah, our Body Shop Manager. He will have more information and be able to help. Thank you for your feedback and have a great day!

service for oil consumption.

I would like to recognize Adam Havens outstanding attention to detail while I had my car in for service. I had the car in for an oil change and he noticed that the car was using an excessive amount of oil . He had me bring in the car every 500 miles to check the oil level. After several trips to the dealership. Adam said "They would replace the pistons and rings at no to me."Great catch by Adam.Thanks Adam and Berger Chevy. Bob Pavlovic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Made car buying simple!

The dealership team worked to make car buying easy with their 'get it done' approach to the process. I enjoyed working with Jorge Garcia very much and Cathy Hubbard was extremely helpful plus the whole team worked quickly in the prep of the vehicle and the whole purchasing experience. Berger Chevrolet has a great selection of vehicles to choose from and I am now happily driving around in my new Camaro. Thanks Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just awesome

This guy Jonathan he’s a great person a great guy We need more people like him I can only say thanks great job body

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service

The service was friendly and efficient. Able to help figure what was going on with my car by taking time to find what had been happening.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.

Excellent, great salesperson in Brian Isch and finance perso

I loved my experience. Brian was great and financing was not stressful. I would recommend this dealership to everyone. This is a very friendly, customer oriented place to buy a car. I loved it there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great salesmen!

First time at a dealer in many years. Worked with Larry and he helped me find the right car without all the hassle and pressure. Gave me a great price for trade and followed up after the sale! I would recommend Larry to friends and will certainly visit him and Berger again. Nice to find a dealership that isn’t easy to work with and doesn’t pressure sure you into something you don’t want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.