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Meet Ray Hildenbrand

Ray Hildenbrand headshot
Service Manager
(131 reviews)

Reviews

Fast service for a recall.

Fast service for a recall. In-and-out in 45 minutes. Cantonese translation available if needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

It was our pleasure to complete your service so efficiently! Thanks for choosing Sloane Toyota of Philadelphia and for sharing your kind words!

Good service and on the time.

Good service and on the time. Joe D. explained everything and he is responding for any questions and respectful guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Clirim, we are happy to hear Joe was so helpful! Thank you for choosing Sloane Toyota of Philadelphia and we hope to see you again in the future. Safe travels!

Good service in a timely manner, kept me informed and

Good service in a timely manner, kept me informed and followed up with estimates for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Mark, thank you for the great review. We look forward to seeing you again at Sloane Toyota of Philadelphia!

The attendant was knowledgeable and respectful.

The attendant was knowledgeable and respectful. The service time was just right for my situation and satisfying

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing Sloane Toyota of Philadelphia! We look forward to welcoming you back next time.

Excellent Had no problem waiting.

Excellent Had no problem waiting.Everyone was excellent.Very satisfied.Could not be better Super

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Harvey, thanks so much for the 5-star review of Sloane Toyota of Philadelphia!

Once again great customer service from Rick and the team

Once again great customer service from Rick and the team at Sloan Toyota. Rick went over my issues with my Tundra explained everything well so I was able to move forward with getting the work completed. Inspection, new tires, brakes, etc. I always receive great customer service from Rick and team which is why I go out of my way and go to Sloan even with having a different dealer closer to my house. I have taken all my vehicles to Sloan for approx 20 years now and always have been satisfied with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Jim, thank you for taking the time to write a review! We appreciate your business and we will be sure to pass along your feedback to Rick and the team.

Sloane Toyota of Philadelphia is an excellent dealership

Sloane Toyota of Philadelphia is an excellent dealership with the most professional efficient and hard working staff in the business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our team at Sloane Toyota of Philadelphia made such a positive impression. We appreciate your support and look forward to serving you again in the future!

Joe Darcy was the Best!

Joe Darcy was the Best! Nothing was too much for him. He took time to explain everything. He was patient and courteous in spite of being busy with many customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Celine, we're delighted to hear that Joe provided such attentive service at Sloane Toyota of Philadelphia. Thank you for sharing your experience with us!

I have been a customer of Sloane Toyota for quite some

I have been a customer of Sloane Toyota for quite some time now, and I can honestly say that their customer service is excellent! I’ve never experienced bad service. I like how my service representative Hiran sends me updates about my vehicle while getting serviced and most importantly, I really like his professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Jessy, we're delighted to hear that Hiran and the Sloane Toyota of Philadelphia team have consistently provided you with excellent service. Thank you for your continued trust in us!

One of my best car dealerships great people always on

One of my best car dealerships great people always on time excellent service friendly staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Lorraine, thank you for taking the time to review Sloane Toyota of Philadelphia! It really means a lot to hear that you're happy.