Reviews
Write a reviewWe had a wonderful experience with Fox Honda. Our salesman, Kirk Jack was very knowledgeable and the sales manager, Joe LaVoie was someone we felt we could trust. The Finance Manager took as much time as needed, and it was easy to make the deal. We would recommend Fox Honda to anyone looking to purchase a new car.
We had a wonderful experience with Fox Honda. Our salesman, Kirk Jack was very knowledgeable and the sales manager, Joe LaVoie was someone we felt we could trust. The Finance Manager took as much time as needed, and it was easy to make the deal. We would recommend Fox Honda to anyone looking to purchase a new car.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words! We are thrilled to hear that you had a wonderful experience with Fox Honda and that Kirk, myself, and our Finance Manager were able to assist you effectively. Your recommendation means a lot to us! We look forward to helping you again in the future. Enjoy your new car! Best, Joseph LaVoie, [email protected], 616-855-3615
Larry Slotsema was knowledgeable and took time to try and acquaint us with our beautiful new car’s features. Pierre fully explained the financial end. Awesome team. Love our car.
Larry Slotsema was knowledgeable and took time to try and acquaint us with our beautiful new car’s features. Pierre fully explained the financial end. Awesome team. Love our car.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Larry, for your wonderful review! We're thrilled to hear that you had a great experience with our team at Fox Honda. It’s fantastic that Larry helped you familiarize yourself with your new car's features and that Pierre was able to guide you through the financial process. We appreciate your kind words and hope you enjoy every drive in your beautiful new car! Please come back and see us again!
AJ in your service department is absolutely the best service consultant I have ever dealt with! My visit and service work last week went extremely well! LWT
AJ in your service department is absolutely the best service consultant I have ever dealt with! My visit and service work last week went extremely well! LWT
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lance, it’s great to know that AJ provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Joseph LaVoie, [email protected]
Fast, thorough, friendly No appointment for routine service Quickly greeted. Multiple service technicians Comfortable waiting area with good coffee Always very pleased with each visit
Fast, thorough, friendly No appointment for routine service Quickly greeted. Multiple service technicians Comfortable waiting area with good coffee Always very pleased with each visit
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jack, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Joseph LaVoie, [email protected]
Fast and efficient. 9 minutes for full oil change service. Honda included maintenance is awesome. I was first in line on a Saturday morning.
Fast and efficient. 9 minutes for full oil change service. Honda included maintenance is awesome. I was first in line on a Saturday morning.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bradley, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Honda! If there is anything else we can do for you, please feel free to give us a call. Best, Joseph LaVoie, [email protected]
The entire process of getting our recall addressed was uncomplicated, professional, and expedient. I have not had a bad experience yet at Fox Honda. Every time we have an appointment, it confirms that we made a great choice buying from Fox.
The entire process of getting our recall addressed was uncomplicated, professional, and expedient. I have not had a bad experience yet at Fox Honda. Every time we have an appointment, it confirms that we made a great choice buying from Fox.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Todd. Best, Joseph LaVoie, [email protected]
I was never told my car would have to stay overnight until 5p. They should have known earlier and told me earlier.
I was never told my car would have to stay overnight until 5p. They should have known earlier and told me earlier.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- 3.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Terry, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Best, Joseph LaVoie, [email protected]
Always friendly and welcoming. Completed the job much faster than I anticipated. I added on another request which they completed as well.
Always friendly and welcoming. Completed the job much faster than I anticipated. I added on another request which they completed as well.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Louana, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Honda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Joseph LaVoie, [email protected]
Fast but thorough quick lube service. In under 10 minutes, oil and filter were changed, and all maintenance items were checked and adjusted or filled as needed.
Fast but thorough quick lube service. In under 10 minutes, oil and filter were changed, and all maintenance items were checked and adjusted or filled as needed.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Thomas. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Honda, we value our customers and we look forward to seeing you down the road. Best, Joseph LaVoie, [email protected]
Friendly greeting, efficient service. The team has earned trust Through those qualities. I have been using your service for many years.
Friendly greeting, efficient service. The team has earned trust Through those qualities. I have been using your service for many years.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Joseph LaVoie, [email protected]