Reviews
last survey
I had to go to Reno two days before I needed to go, and Michael got my car ready to make the trip. When I gat back I returned the vehicle and the service and repairs were completed.A wonderful group of folks you have working there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding Service!
Peter was personable and made very good service suggestions which enhanced our experience. Peter saw we did not have other transportation and the service would need most of the day to repair, so he arranged for a rental car. This made our day very productive and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fremont Ford F-250 purchase
Mr.Rob Vanarsdale was OUTSTANDING. I'm a senior citizen and Bob took his time, and was very thorough with me. I never felt rushed in the process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I took my mustang to several auto shops & were unable to perform smog & running out of time. I called Rob & understanding my situation he went over & beyond to help me. Smog passed & was so pleased with the experience. Love the waiting area! Thank you Rob! It's people like you that make a difference!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Clean facilities, nice place
The employees catered to our needs and created a very friendly and comfortable environment. The place was very clean and elegant. Everyone was very helpful and happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Satisfaction.
Reasonable price for the car. Quick credit approval and whole deal was finished within an hour. Good customer service by Vaseem and Rob.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly and easy car purchase
Stress free, friendly, and very helpful service. Quick and easy car purchase. Very happy with both Rob V. & Michael G.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Positive experience
Rob was very helpful. Got me in same day for $22,000 mile service. I called later with a few questions and even though they were super busy he took the time to answer them all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wi-Fi, & Carwash a must!
I liked the prompt attention and the smiles from the mechanics. I also liked the coffee, but you were out of creamer, both powder and liquid. I loved you had water too. i also look forward to getting my car washed and this is my second time that you can't get it washed. I know this is a perk, but can you please work on getting water for the car washes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fremont Ford Service
They were very thorough in the tire inspection. Noticing that I had replaced one tire that had only 2 mm difference in the tread depth. I was impressed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase