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United BMW

(1,164 reviews)
Visit United BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 270-8015 (888) 270-8015
Used (866) 490-6401 (866) 490-6401
Service (678) 245-4953 (678) 245-4953

Reviews

(1,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of United BMW from DealerRater.

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This is a professional operation with a robust inventory

This is a professional operation with a robust inventory of quality Certified Pre-Owned, Used and New vehicles. Shon Wilson provided a great buying experience. I highly recommend you visit Shon and United if you’re in the market for the ultimate driving machine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello! We are grateful for you leaving us a positive review and feedback about your experience with our dealership. It means a lot to us and if you need any other assistance from us, please feel free to come by or call! Have a great day. All the best, United BMW

Great team that kept me informed and did a great job.

Great team that kept me informed and did a great job. Very professional and very thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at United BMW.

I love this dealership because of the great customer

I love this dealership because of the great customer service. The care they give my car. Mario is exceptionally pleasant and ensures I'm well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for your kind feedback. We are grateful to know our Service Team made sure you were well taken care of and we appreciate your business with United BMW.

Great service from the dealership and service advisor

Great service from the dealership and service advisor with no pressure sales for needed work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review. We are so happy to hear you love the service. We are happy to assist with all your automotive needs at United BMW.

John Sison is a real professional.

John Sison is a real professional. Your lucky to have him. The service analysis was detailed and very understandable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Pastle7272, Your review is very much appreciated and we thank you for taking the time to write one out. It helps us improve and lets us know where we are in terms of customer satisfaction. Have a great rest of your day! All the best, United BMW

Eddie Aganov, Victor Souza and the United BMW team at

Eddie Aganov, Victor Souza and the United BMW team at Alpharetta are amazing. They were so patient and made the experience effortless and efficient. I was expecting to test drive a 2022 M4 and I decided to purchase it! It’s great to be back at the United BMW family. This will be our 4th BMW and 2nd M4 in the family. We had a Tesla and several AMG’s the past couple of years and now we’re back. As a frontline healthcare physician, I say many thanks!! A+++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! We are so pleased to know our Sales Team provided you with a great experience and welcome back to the United BMW family. We appreciate your business with us and congrats on your new 2022 M4.

Extremely helpful and prompt in service.

Extremely helpful and prompt in service. Very honest and professional. The service center is very clean and with all the amenities

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! we are honored to have provided you with an honest, professional experience and look forward to welcoming you back again next time.

Very professional environment.

Very professional environment. The sales person Dennis was helpful and provided me with excellent customer service. I was in and out with no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi there, It's fantastic to hear about your professional experience. Thank you for choosing United BMW and we hope that you are enjoying your purchase.

I love my car !

I love my car ! Great experience with my car salesman Matas D. I got amazing customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Inna, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing United BMW!

Professional and friendly.

Professional and friendly. The atmosphere in the service area waiting room is friendly and upscale. It’s a pleasure to take my car in to be serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at United BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.