Reviews
Write a reviewI was looking for a quality M550i and found what I was
I was looking for a quality M550i and found what I was looking for at United BMW. Dealing with Eddie Aganov and Khalil made my experience very pleasant. eddie was polite and Khalil was very respectful. I found a couple of small issues with the car but they took care of them immediately no questions asked. I am sure there are a lot of polite and knowledgeable sales people there but I would recommend Eddie hands down. Let me not forget, but the finance person I dealt with , Ben, was excellent and very professional. He provided me with very valuable information concerning my loan and available financing promotions by BMW financial. Thanks again guys... you were awesome.
Your five-star rating for United BMW is deeply appreciated by all of us. We're glad to know that we met all your expectations and provided a memorable experience. Congratulations on your new M550i. We value your business and hope to continue serving your automotive needs for years to come. If you need further assistance, please don't hesitate to reach out to us and one of our qualified staff members will assist you.
Great dealership with the.
Great dealership with the.best inventory around for BMWs. Excellent sales department (Aidan Ramos was great to work with on two new vehicles - very knowledgeable about the product lineup). Dan Sylvester also very helpful and efficient in the business office overseeing the closing and documentation.. service department very efficient and helpful. Highly recommend United BMW.
We strive for a high level of customer satisfaction in all aspects of our dealership here at United BMW. Highly-rated reviews like yours help us to improve to be the best.
Great experience.
Great experience. Kennedy Adams was terrific, knowledgeable, and proud of his product. The sales process was easy.
Thanks for the great rating, Myron.Marcinkowski. Here at United BMW, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.
I have been buying cars from this dealership for a few
I have been buying cars from this dealership for a few years now. But my most recent experience has been horrific. Losing the check in their inbox while harassing and chasing me for it (it's the third car I was buying there that year alone. And now it looks like they lost a temporary tag in my name (I did not need one as I used my previous one) and whoever has it has been racking up toll bills. No acknowledgement, let alone the decency to pay for those tolls. As said earlier, I bough three cars last year alone. Now imagine you are a first time buyer ...
Hello, Please know that I take your feedback seriously, and I would like to discuss your review regarding your sales experience. Please send me an email with your preferred contact information to discuss this further. Thank you, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com
Easy to deal with; customer focused team including
Easy to deal with; customer focused team including management; tried hard to find a workable compromise and made it happen.
We are honored by your five-star rating and review for United BMW. It is an immense pleasure to have provided a memorable experience exceeding your expectations. Thanks for your support, and we look forward to serving you again soon. Have a fantastic day.
Jesse, our sales advisor demonstrated customer centric
Jesse, our sales advisor demonstrated customer centric behavior throughout the entire process. He actively listened to understand what we were looking for; demonstrated patience and versatility regarding the various options and insights that he communicated; and finally, he was appropriately specific regarding the final step- negotiating the sell. Hence the reason he- and his supportive colleagues- earned a five star rating.
Thank you so much for this stellar review. We are pleased to see that you received such excellent service from our Sales Team at United BMW. It's great to learn they were knowledgeable, patient, and communicative. Please let us know if there is anything else we can help you with in the future. Have a wonderful day.
They employ helpful and polite people.
They employ helpful and polite people. And they helped me find a great cpo car in a short amount of time.
We're glad to see from your perfect rating and review that the Sales Team of United BMW delivered a great car-buying experience in a timely manner. If there's anything further we can do for you, please let us know.
Daniel was professional, knowledgeable, responsive and
Daniel was professional, knowledgeable, responsive and kelp in contact with me throughout the entire purchase. The process was smooth, and he answered all my questions. I left feeling like a valued customer and with a great car.
Thanks for the great rating and review, Star. Here at United BMW, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.
Patrick was exceptional in his attentiveness,
Patrick was exceptional in his attentiveness, responsiveness, and overall customer-centric approach. I would not hesitate to give Patrick and Kahlil 6 out of 5 stars.
We enjoy having you as a valued customer and look forward to providing you with the same highly-rated service for years to come. It excites us that our team was attentive, responsive, and focused on you as an individual customer. We hope to see you again at United BMW.
The dealership salesperson continued to keep in contact
The dealership salesperson continued to keep in contact with me throughout the entire time. He was able to work out a proposal that was close to what I was seeking.
Thanks for leaving us a 5-star review. We are happy to learn that you found our Sales Team to be communicative and helpful. Come back and see us at United BMW anytime.