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United BMW

(1,178 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award

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New (888) 270-8015 (888) 270-8015
Used (866) 490-6401 (866) 490-6401
Service (678) 245-4953 (678) 245-4953

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About our dealership

This seller has been on Cars.com since March 2008.
United BMW is proud to be the #1 volume BMW dealer in the Nation as well as the largest retailer in Penske Automotive Group. BMW of North America has awarded United BMW with it's SIXTH consecutive Center of Excellence Award! United BMW is the only BMW dealership in Georgia to win this prestigious award!
United BMW Roswell - #1 Used BMW and CPO BMW Center in the Nation and 6-time Center of Excellence winner

Service center

Phone number (678) 245-4953

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of United BMW from DealerRater.

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Patrick was easy to work with throughout the deal making

Patrick was easy to work with throughout the deal making process and Dan was good, too

Patrick was easy to work with throughout the deal making

Patrick was easy to work with throughout the deal making process and Dan was good, too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

We appreciate your feedback and are glad our team made the process smooth for you. Thank you for choosing United BMW.

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Chris Lee was great along with Dan in financing.

Chris Lee was great along with Dan in financing. I would definitely purchase another vehicle here. Great staff!

Chris Lee was great along with Dan in financing.

Chris Lee was great along with Dan in financing. I would definitely purchase another vehicle here. Great staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with our financing team at United BMW. We're glad to hear they were helpful. We appreciate your support.

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We recently bought a BMW 2 series for our youngest

We recently bought a BMW 2 series for our youngest daughter. Came back to see our man Charles! All the team at United are always helpful and come say “hi” to us and give us helpful recommendations. United always gives the best deals and has the safest and easy to drive cars for teenagers.

We recently bought a BMW 2 series for our youngest

We recently bought a BMW 2 series for our youngest daughter. Came back to see our man Charles! All the team at United are always helpful and come say “hi” to us and give us helpful recommendations. United always gives the best deals and has the safest and easy to drive cars for teenagers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with our team and the BMW 2 Series. We're glad to hear our recommendations and service meet your needs. We appreciate your trust in United BMW.

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I recently purchased a 2023 Lucid Air from United BMW,

I recently purchased a 2023 Lucid Air from United BMW, and I cannot overstate how spectacular the entire experience was. As an out-of-state buyer, I was initially apprehensive about navigating the complexities of a remote purchase and vehicle transportation. United BMW, and specifically my salesperson Lizzie, turned what could have been a stressful process into an absolute pleasure. From the very first interaction, Lizzie was phenomenal. She provided clear, consistent communication and managed every detail with impressive professionalism and genuine care. She kept me informed at every single stage—from initial paperwork to the final logistics of transportation—making me feel confident and secure throughout. Her dedication made the process extremely easy and pleasant. The excellence didn’t stop there. Although I had already arranged my own financing, the finance manager, Ashton, was equally outstanding. He ensured all documents were sent to me swiftly and included prepaid return postage, which eliminated any hassle on my end. His attention to detail and proactive approach reaffirmed that I was in good hands. Purchasing a car from another state is no small feat, but the team at United BMW executed it flawlessly. They have set a new standard for customer service, transparency, and overall client care. If you’re considering a vehicle—whether local or across the country—I wholeheartedly recommend United BMW, especially if you have the opportunity to work with Lizzie and Ashton. Thank you for an impeccable experience!

I recently purchased a 2023 Lucid Air from United BMW,

I recently purchased a 2023 Lucid Air from United BMW, and I cannot overstate how spectacular the entire experience was. As an out-of-state buyer, I was initially apprehensive about navigating the complexities of a remote purchase and vehicle transportation. United BMW, and specifically my salesperson Lizzie, turned what could have been a stressful process into an absolute pleasure. From the very first interaction, Lizzie was phenomenal. She provided clear, consistent communication and managed every detail with impressive professionalism and genuine care. She kept me informed at every single stage—from initial paperwork to the final logistics of transportation—making me feel confident and secure throughout. Her dedication made the process extremely easy and pleasant. The excellence didn’t stop there. Although I had already arranged my own financing, the finance manager, Ashton, was equally outstanding. He ensured all documents were sent to me swiftly and included prepaid return postage, which eliminated any hassle on my end. His attention to detail and proactive approach reaffirmed that I was in good hands. Purchasing a car from another state is no small feat, but the team at United BMW executed it flawlessly. They have set a new standard for customer service, transparency, and overall client care. If you’re considering a vehicle—whether local or across the country—I wholeheartedly recommend United BMW, especially if you have the opportunity to work with Lizzie and Ashton. Thank you for an impeccable experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience with Alfred and the entire team!

Great experience with Alfred and the entire team! Strong communication and overall excellent customer service

Great experience with Alfred and the entire team!

Great experience with Alfred and the entire team! Strong communication and overall excellent customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words about our team and the service you received. Thank you for choosing United BMW.

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I brought my 2022 BMW X5 to United BMW Roswell for

I brought my 2022 BMW X5 to United BMW Roswell for service and left in a 2026 X5. That says it all. The dealership and sales management were professional, transparent, and incredibly easy to work with. My salesman, Alfredo, was outstanding: knowledgeable, low-pressure, and genuinely focused on what I wanted. The entire process was smooth and enjoyable. I Highly recommend United BMW Roswell if you want a first-class BMW experience.

I brought my 2022 BMW X5 to United BMW Roswell for

I brought my 2022 BMW X5 to United BMW Roswell for service and left in a 2026 X5. That says it all. The dealership and sales management were professional, transparent, and incredibly easy to work with. My salesman, Alfredo, was outstanding: knowledgeable, low-pressure, and genuinely focused on what I wanted. The entire process was smooth and enjoyable. I Highly recommend United BMW Roswell if you want a first-class BMW experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your detailed feedback about your experience with United BMW Roswell. It's great to hear our team made the process smooth and aligned with your needs. Thank you for recommending us for a first-class BMW experience.

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Patrick McPherson was exceptional throughout my entire

Patrick McPherson was exceptional throughout my entire journey of purchasing a new 2026 X6M Competition. His expertise, responsiveness, and commitment to customer satisfaction made the process stress-free and enjoyable. I highly recommend working with him.

Patrick McPherson was exceptional throughout my entire

Patrick McPherson was exceptional throughout my entire journey of purchasing a new 2026 X6M Competition. His expertise, responsiveness, and commitment to customer satisfaction made the process stress-free and enjoyable. I highly recommend working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words about our team and the 2026 X6M Competition experience. Thank you for recommending United BMW.

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Awesome service,Darrel was an excellent salesman!

Awesome service,Darrel was an excellent salesman! This is a dealership I highly recommend with quality used vehicles!

Awesome service,Darrel was an excellent salesman!

Awesome service,Darrel was an excellent salesman! This is a dealership I highly recommend with quality used vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recommending United BMW. We appreciate your positive comments about our team and used vehicles.

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I have a great experience every time I’m there .

I have a great experience every time I’m there . My salesman Bradley is awesome and always pleasant with great attitude and service. I will recommend him to anyone that wants to purchase .

I have a great experience every time I’m there .

I have a great experience every time I’m there . My salesman Bradley is awesome and always pleasant with great attitude and service. I will recommend him to anyone that wants to purchase .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your experience with us. We're glad our team has provided you with great service. We appreciate your recommendation.

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I had a great experience at United BMW.

I had a great experience at United BMW. The customer service was amazing. Hope to do business again. I love my truck.

I had a great experience at United BMW.

I had a great experience at United BMW. The customer service was amazing. Hope to do business again. I love my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We appreciate your feedback and are glad to hear you enjoyed the service. Thank you for choosing United BMW for your truck. We look forward to assisting you again.

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