United BMW

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4.6
(888 reviews)
Visit United BMW
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–5:30pm 9:00am–7:00pm
Tuesday 7:30am–5:30pm 9:00am–7:00pm
Wednesday 7:30am–5:30pm 9:00am–7:00pm
Thursday 7:30am–5:30pm 9:00am–7:00pm
Friday 7:30am–5:30pm 9:00am–7:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (888) 270-8015 (888) 270-8015
Used (866) 490-6401 (866) 490-6401
Service (678) 245-4953 (678) 245-4953

Inventory

See all 341 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2008.
United BMW is proud to be the #1 volume BMW dealer in the Nation as well as the largest retailer in Penske Automotive Group. BMW of North America has awarded United BMW with it's SIXTH consecutive Center of Excellence Award! United BMW is the only BMW dealership in Georgia to win this prestigious award!
United BMW Roswell - #1 Used BMW and CPO BMW Center in the Nation and 6-time Center of Excellence winner

Service center

Phone number (678) 245-4953

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 50 employees View less employees

Reviews

4.6
(888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of United BMW from DealerRater.

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5.0

I was looking for a quality M550i and found what I was

I was looking for a quality M550i and found what I was looking for at United BMW. Dealing with Eddie Aganov and Khalil made my experience very pleasant. eddie was polite and Khalil was very respectful. I found a couple of small issues with the car but they took care of them immediately no questions asked. I am sure there are a lot of polite and knowledgeable sales people there but I would recommend Eddie hands down. Let me not forget, but the finance person I dealt with , Ben, was excellent and very professional. He provided me with very valuable information concerning my loan and available financing promotions by BMW financial. Thanks again guys... you were awesome.

Dealer response

Your five-star rating for United BMW is deeply appreciated by all of us. We're glad to know that we met all your expectations and provided a memorable experience. Congratulations on your new M550i. We value your business and hope to continue serving your automotive needs for years to come. If you need further assistance, please don't hesitate to reach out to us and one of our qualified staff members will assist you.

5.0

Great dealership with the.

Great dealership with the.best inventory around for BMWs. Excellent sales department (Aidan Ramos was great to work with on two new vehicles - very knowledgeable about the product lineup). Dan Sylvester also very helpful and efficient in the business office overseeing the closing and documentation.. service department very efficient and helpful. Highly recommend United BMW.

Dealer response

We strive for a high level of customer satisfaction in all aspects of our dealership here at United BMW. Highly-rated reviews like yours help us to improve to be the best.

5.0

Great experience.

Great experience. Kennedy Adams was terrific, knowledgeable, and proud of his product. The sales process was easy.

Dealer response

Thanks for the great rating, Myron.Marcinkowski. Here at United BMW, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

1.0

I have been buying cars from this dealership for a few

I have been buying cars from this dealership for a few years now. But my most recent experience has been horrific. Losing the check in their inbox while harassing and chasing me for it (it's the third car I was buying there that year alone. And now it looks like they lost a temporary tag in my name (I did not need one as I used my previous one) and whoever has it has been racking up toll bills. No acknowledgement, let alone the decency to pay for those tolls. As said earlier, I bough three cars last year alone. Now imagine you are a first time buyer ...

Dealer response

Hello, Please know that I take your feedback seriously, and I would like to discuss your review regarding your sales experience. Please send me an email with your preferred contact information to discuss this further. Thank you, Victor Sousa General Manager United BMW vsousa@penskeautomotive.com

5.0

Easy to deal with; customer focused team including

Easy to deal with; customer focused team including management; tried hard to find a workable compromise and made it happen.

Dealer response

We are honored by your five-star rating and review for United BMW. It is an immense pleasure to have provided a memorable experience exceeding your expectations. Thanks for your support, and we look forward to serving you again soon. Have a fantastic day.

5.0

Jesse, our sales advisor demonstrated customer centric

Jesse, our sales advisor demonstrated customer centric behavior throughout the entire process. He actively listened to understand what we were looking for; demonstrated patience and versatility regarding the various options and insights that he communicated; and finally, he was appropriately specific regarding the final step- negotiating the sell. Hence the reason he- and his supportive colleagues- earned a five star rating.

Dealer response

Thank you so much for this stellar review. We are pleased to see that you received such excellent service from our Sales Team at United BMW. It's great to learn they were knowledgeable, patient, and communicative. Please let us know if there is anything else we can help you with in the future. Have a wonderful day.

5.0

They employ helpful and polite people.

They employ helpful and polite people. And they helped me find a great cpo car in a short amount of time.

Dealer response

We're glad to see from your perfect rating and review that the Sales Team of United BMW delivered a great car-buying experience in a timely manner. If there's anything further we can do for you, please let us know.

5.0

Daniel was professional, knowledgeable, responsive and

Daniel was professional, knowledgeable, responsive and kelp in contact with me throughout the entire purchase. The process was smooth, and he answered all my questions. I left feeling like a valued customer and with a great car.

Dealer response

Thanks for the great rating and review, Star. Here at United BMW, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

5.0

Patrick was exceptional in his attentiveness,

Patrick was exceptional in his attentiveness, responsiveness, and overall customer-centric approach. I would not hesitate to give Patrick and Kahlil 6 out of 5 stars.

Dealer response

We enjoy having you as a valued customer and look forward to providing you with the same highly-rated service for years to come. It excites us that our team was attentive, responsive, and focused on you as an individual customer. We hope to see you again at United BMW.

5.0

The dealership salesperson continued to keep in contact

The dealership salesperson continued to keep in contact with me throughout the entire time. He was able to work out a proposal that was close to what I was seeking.

Dealer response

Thanks for leaving us a 5-star review. We are happy to learn that you found our Sales Team to be communicative and helpful. Come back and see us at United BMW anytime.

See all 888 reviews