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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

(2,374 reviews)
Visit Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Sales hours:
Service hours: 7:30am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday Closed 7:30am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 434-6162 (866) 434-6162
Used (866) 620-6681 (866) 620-6681
Service (888) 440-5751 (888) 440-5751

Reviews

(2,374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville from DealerRater.

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Professional and accommodating. We found a 2021 Jeep...

Professional and accommodating. We found a 2021 Jeep Grand Cherokee L online on a Monday morning and since we had already driven one, we knew we wanted it. They worked with us throughout the day to value our trade-in and have the Jeep detailed and ready for us when we arrived. We were almost 20 minutes late for our appointment and kept the staff 50 minutes after hours as they wrapped up our paperwork. Friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great communication! They did what they said and was...

Great communication! They did what they said and was treated with care! Linda is now my go to for this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

I will be back

I think it’s unfair that you require a diagnostic and...

I think it’s unfair that you require a diagnostic and charge me $120 for one when I brought the specific info with me

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome transaction!

Seamless transaction. Best experience I’ve ever had at a dealership by far. Would definitely recommend them. Talk to Jeremiah about your new car purchase, he will take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience with this dealership. Jeremiah made the...

Great experience with this dealership. Jeremiah made the process so easy, start to finish. Would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Took my 4xE in for service due to a defective camera. Was...

Took my 4xE in for service due to a defective camera. Was greeted by service Manager and even offered me a loaner. Also my sales person Jeramie welcomed me with a hello

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had a great experience and are so thankful for the...

We had a great experience and are so thankful for the great service and kind people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience I've ever had!

Exceptional service, friendly staff, great prices, honest and direct. No high pressure sales pitches, everything is customer focused. Well worth the trip to Wisconsin. I'll be back for my next car as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the awesome review, Gerald!

This has been the best car buying experience I’ve ever...

This has been the best car buying experience I’ve ever had both times I’ve been here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We are pleased to hear our team was able to get you in the best car for your needs. We appreciate your loyalty and thank you for your business!

Great experience!

I have been here 2 times, both very easy and enjoyable. I worked with Patrick both times and he was very helpful! I would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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