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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

(2,375 reviews)
Visit Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday Closed 7:30am–12:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (866) 434-6162 (866) 434-6162
Used (866) 620-6681 (866) 620-6681
Service (888) 440-5751 (888) 440-5751

Reviews

(2,375 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville from DealerRater.

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Last purchase not good.

Last purchase not good. This one was great. They made things right. Good buying experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. It's great to hear that we were able to assist you and that you had such a positive experience. Ryan Arkens General Sales Manager 608-757-6150

They were very knowledgeable about the 2025 Ram 2500 and

They were very knowledgeable about the 2025 Ram 2500 and answered all of my questions about the truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ryan Arkens General Sales Manager 608-757-6150

This our second time purchasing a Jeep from Frank

This our second time purchasing a Jeep from Frank Boucher. Thank you Randy Ludlum, and Eric Shumacher for a fun and speedy experience! Love my 392!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville are glad to have you as a customer. Ryan Arkens General Sales Manager 608-757-6150

The thing I liked the most about the experience is that

The thing I liked the most about the experience is that there was no pressure from Christian or JT. They have both continued to be very supportive after the sale too I will definitely recommend them to anyone I know looking for a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Ryan Arkens General Sales Manager 608-757-6150

I felt this was going to be an easy sale and I wasn't

I felt this was going to be an easy sale and I wasn't disappointed. We knew exactly the model we wanted and searching ahead of time on the dealers website, they had exactly one vehicle. We had no car to trade in and we didn't need financing. We worked with Ethan Corville and we got the deal done very quickly which we really appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Ryan Arkens General Sales Manager 608-757-6150

Easy to work with.

Easy to work with. Not pushy and very knowledgeable. Randy made purchasing our new truck easy and smooth and incredibly quick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ryan Arkens General Sales Manager 608-757-6150

They were there every step of the way and made the

They were there every step of the way and made the process easy and fun. Now I have my dream car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville! Please let us know if we can be of any more assistance. Ryan Arkens General Sales Manager 608-757-6150

We have bought may cars and this was one of the smoothest

We have bought may cars and this was one of the smoothest transactions we have ever had. Thank you Brady, JJ and TJ!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ryan Arkens General Sales Manager 608-757-6150

The team was extremely professional.

The team was extremely professional. This includes sales, finance and service. JJ and Ryan worked hard to find the exact vehicle I wanted and delivered in their promises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Ryan Arkens General Sales Manager 608-757-6150

Both Jeramie and Nathan were wonderful!

Both Jeramie and Nathan were wonderful! Jeramie was very knowledgeable, but not pushy and I felt supported by Nathan every step of the way! I have been to a lot of dealerships and this one is definitely at the top! They make you feel like you are the only customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ryan Arkens General Sales Manager 608-757-6150