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AutoNation Chevrolet North Richland Hills

(1,639 reviews)
Visit AutoNation Chevrolet North Richland Hills
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 265-5718 (877) 265-5718
Used (877) 562-9818 (877) 562-9818
Service (877) 354-3666 (877) 354-3666

Reviews

(1,639 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet North Richland Hills from DealerRater.

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O M G !

O M G !! Mendi and Robert made this experience so memorable. I was nervous because I had a bad experience with another dealership and I thought it was going to be the same thing, but surprisingly I was wrong. The first thing I loved was they didn't try to sell me anything out of my budget, she listened and gave me options. She was very communicative, patient, kind and went above and beyond, drove us all the way to Denton so I could test drive the vehicle and it was love at first sight. I will forever recomend this place. She has been following up making sure everything is ok with the car. This is the place to trade/purchase a vehicle and when you go ask for MJ (Mendi), she will take care of you like family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tamara Hitt sold me my silverado.

Tamara Hitt sold me my silverado. She is a fantastic sales person. Explained the process every step of the way. Listened to my requests and followed up. We've since bought a chevy Traverse from her as well. I highly recommend her as she did a wonderful job for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you so much for your high rating! Until the next time we meet, take care!

Will at Autonation Chevrolet sold us a 2026 Equinox.

Will at Autonation Chevrolet sold us a 2026 Equinox. We told him we needed a car easy to get in for my husband. We tried the Trax and he couldn't get in it do then he should us the Equinox. In the beginning it old him what colors I don't want to look at. Once he pulled up the green one my eyes lit up. He smiled and then we had many laughs driving it. Technology is not our friend but we ended up driving it off the lot. We love this car but do miss my Kia Soul.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great customer service.

Great customer service. Hassle free. Everyone was excellent. I driven over 60 miles to purchase my vehicle. It was well worth it. Braden did a fantastic job working out a deal for me. I?d definitely recommend them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Raphael, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet North Richland Hills. Don't hesitate to call us if you ever need anything. Be safe on the road!

They kept me informed and updated on the diagnosis and

They kept me informed and updated on the diagnosis and repair. I liked the videos the tech sent when the problem was found.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Took travers to get scheduled service and let the service

Took travers to get scheduled service and let the service mgr about issues that the traverse had said to take it back another time to get check out very poor sevice. I live 40 min away will not buy at this dealership again and will jot recommend it either. Did not fix issue. Did not seem untreated in helping at the moment. No loner cars available either. ! Would like to service and maybe buy again but service is very poor. This time !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (682) 214-2010. We would appreciate the chance to turn your experience around.

Aime, my service advisor, was so accommodating, helpful

Aime, my service advisor, was so accommodating, helpful and has an excellent customer service. Did all that I requested in reasonable time and washed my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Vincent, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

This dealer has a really good customer service, the

This dealer has a really good customer service, the technician has good communication with management and customer's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

I am an out of state buyer looking for a used truck and

I am an out of state buyer looking for a used truck and ended up getting a new Colorado. Sam and the team at Autonation were happy to help me. They held the truck I chose until I flew in to town and were waiting for me when I arrived. A test drive and paperwork is all it took for me to be on my way with my first new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Hatmandu! Don't hesitate to call us if you ever need anything. Be safe on the road!