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AutoNation Chevrolet North Richland Hills

(1,641 reviews)
Visit AutoNation Chevrolet North Richland Hills
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (877) 265-5718 (877) 265-5718
Used (877) 562-9818 (877) 562-9818
Service (877) 354-3666 (877) 354-3666

Reviews

(1,641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet North Richland Hills from DealerRater.

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Great service

My advisor is TJ and every time I bring my vehicle in for service her goes above and beyond to to take care of my service request for my vehicle. He keeps me posted on the approximate time the vehicle. I am very satisfied with AutoNation. Also I recently purchased a used vehicle (cash) and I received superior service with every one involved in the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!

great service and clean facilities

They did their best to put me in the truck i wanted and i was happy with the salesman he took the time to go over my new truck and the service department is really good also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Sales Experience

I bought my new Silverado from Steve R. He did a great job in making me feel comfortable with the buying experience. I felt like I was buying from a friend, instead of just a salesman. If the service and support end up being as good as the sales experience, I'll be a return customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick and Professional

This was a routine oil change and warranty check. The Auto Nation service rep, Donovan, was enthusiastic and professional. He coordinated in getting the service done in a timely manner and kept me informed. The wait area was comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2008 GMC Sierra 2500HD

Well this was the first time I had my truck services/repaired at this dealer. I must say I was very happy with this location 100%. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Courteous service

They were willing to work with me via e-mail and text messages when I did not have time to visit the dealer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

First time buyers wonderful experience,we would recommend and look forward to future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great atmosphere

We bought our first vehicle in 2012 and felt like our payments were too high. When I spoke with Steve we told him about our bad experience the first time around in autonation and that we weren't comfortable trading in our truck because we put so much money into it and it literally was worth nothing. We understand when buying a new vehicle as soon as you drive it ooff the lot the value of that vehicle depreciates exponentially. Steve made us comfortable in our purchase and in the end my fiance got the vehicle she wanted. He is an amazing sales representative with lots of character. He also values you as a customer and will search nonstop to find the right purchase for you. We are completely satisfied with our purchase and we are looking forward to making many more purchases only through Steve. Thank you autonation for always being good to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service

I brought my car in for two things. A rattle and the check engine light was on. They fixed both. The wonderful news was the rattle was covered under a recall. I decided then that I am always going to bring my car to the dealer for repairs because if I had taken it somewhere else I would have had to pay for that repair. The service was excellent and the people were friendly. I love my little Chevy Sonic. It is the best new car I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services and coffee

Brought my 2004 Impala in for a recall (Ignition switch) fix. I made an appointment with Kurt a week or so before. When I came I was taken right away by Nancy; The repair was done in less than an hour and I was on my way. All that I came in contact with were very pleasant and helpful. Excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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