Reviews
I phoned the dealership what specific needs.
I phoned the dealership what specific needs. My salesman was amazing, I feel like I got a good deal and I would definitely refer someone that's how good my experience was!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well Brian and truly appreciate your feedback. Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012
Friendly helpful staff that works with you to be sure you
Friendly helpful staff that works with you to be sure you are happy with what you are looking for
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines. Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012
I was in and out in the time they allotted.
I was in and out in the time they allotted. They were pleasant and respectful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your review, Toby! We look forward to having you as a valued customer for many years to come! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012
AJ was the best salesperson I have ever encountered when
AJ was the best salesperson I have ever encountered when purchasing a new vehicle! He is so knowledgeable about many vehicles besides VW’s to help in comparison to this vehicle so I could make a more informed decision! I did not feel pressured at all. I have had some bad experiences with car salesmen in the past who didn’t appreciate the fact that a woman can make her own deal without her spouse’s help! I would recommend this dealership to anyone looking to buy a VW. Thank you for making it a truly enjoyable experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Jan, for sharing your experience with us! We're happy to hear it went well with AJ and truly appreciate your feedback. Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012
I service my golf tdi at this dealership.
I service my golf tdi at this dealership. I have never had a problem with them that they didn’t resolve to my satisfaction. My current service advisor even returns phone calls which is something rare for people his age, typically it’s just texts that folks that age return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Volkswagen of Des Moines. Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012
Great service from this dealership both at the time of
Great service from this dealership both at the time of purchase and service appointments. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Alicia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Volkswagen of Des Moines! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012
From start to finish my service appointment was
From start to finish my service appointment was comprehensive and professional. Jacob was great! He remembers me from previous appointments. It was a great personal connection as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words for Jacob, and for taking the time to leave us this wonderful feedback! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012
Everyone is super nice and helpful.
Everyone is super nice and helpful. They put my anxiety about my first service appointment at ease.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Gage and Jeff were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Lithia Volkswagen of Des Moines! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012
I love this place!
I love this place! They treat you with respect and go the extra distance to ensure that you feel valued as a Customer. Often people in the car sales and service business seem to look at customers as a “sheep ready to be fleeced”, but this group obviously goes to great lengths to be different, to be your friend in the business, making certain that you understand all aspects of the process and what services are required, explaining cause and effect and viable options.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Michael, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012
This site went above and beyond with customer service and
This site went above and beyond with customer service and making buying a car the most comfortable and welcoming experience. We can not wait to be their long time customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Roger, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jason Forte Lithia VW of Des Moines Assistant General Manager 515-727-7012