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Carman Chrysler Jeep Dodge RAM

(1,139 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–8:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 28 awards
2018 state dealer award 2018 state dealer award 2018 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,139 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carman Chrysler Jeep Dodge RAM from DealerRater.

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I had an excellent customer experience when I went to

I had an excellent customer experience when I went to Carman Chrysler Jeep Dodge to lease a vehicle.

I had an excellent customer experience when I went to

I had an excellent customer experience when I went to Carman Chrysler Jeep Dodge to lease a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re thrilled to hear that your visit to Carman Chrysler Jeep Dodge was excellent and that our team helped make your leasing process a great one. Enjoy your new vehicle, and we look forward to seeing you again in the future! Carman...Driven by the Best!

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Exceptional Service from Start to Finish at Carman Dodge!

Exceptional Service from Start to Finish at Carman Dodge! I recently purchased my 2026 Dodge Charger R/T from Carman Dodge, and I couldn’t be happier with the entire experience! From the moment I walked in, Nick, my salesman, went above and beyond to make sure I was comfortable and well-informed. He took the time to walk me through every cool feature my new ride has to offer — his enthusiasm and knowledge made the process fun and exciting! Dave, the dealership manager, ensured everything ran smoothly and that I was getting the best possible deal. His professionalism and attention to detail truly stood out. When it came time to finalize everything, John in finance made the paperwork a breeze. He explained all my options clearly and made the process quick and stress-free. The whole Carman Dodge team worked together seamlessly, and I drove away in my new Charger with a huge smile. If you’re looking for a dealership that truly values its customers, Carman Dodge is the place to go. Highly recommend!

Exceptional Service from Start to Finish at Carman Dodge!

Exceptional Service from Start to Finish at Carman Dodge! I recently purchased my 2026 Dodge Charger R/T from Carman Dodge, and I couldn’t be happier with the entire experience! From the moment I walked in, Nick, my salesman, went above and beyond to make sure I was comfortable and well-informed. He took the time to walk me through every cool feature my new ride has to offer — his enthusiasm and knowledge made the process fun and exciting! Dave, the dealership manager, ensured everything ran smoothly and that I was getting the best possible deal. His professionalism and attention to detail truly stood out. When it came time to finalize everything, John in finance made the paperwork a breeze. He explained all my options clearly and made the process quick and stress-free. The whole Carman Dodge team worked together seamlessly, and I drove away in my new Charger with a huge smile. If you’re looking for a dealership that truly values its customers, Carman Dodge is the place to go. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dawn, for sharing such an amazing review! We’re thrilled to hear that your experience with Nick, Dave, and John made your new Dodge Charger R/T purchase so enjoyable. Our team takes great pride in providing knowledgeable, attentive, and seamless service from start to finish — and it’s wonderful to know that came through in your visit. We truly appreciate your recommendation and hope you enjoy every mile in your new Charger! Carman...Driven by the Best!

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Just bought a new car a few weeks ago and Nick was very

Just bought a new car a few weeks ago and Nick was very helpful with the process. Great guy to deal with! Would definitely recommend Nick!

Just bought a new car a few weeks ago and Nick was very

Just bought a new car a few weeks ago and Nick was very helpful with the process. Great guy to deal with! Would definitely recommend Nick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We look forward to serving you for years to come. Enjoy your new ride! Carman...Driven by the Best!

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Bad customer service, bad communication and they damaged

Bad customer service, bad communication and they damaged my exhaust during transmission replacement tried to give it back like I wouldn’t have noticed and refused a loaner to fix their error. Jeep corporate did reimburse me for rental after paying out of pocket but dealer should have stepped up as they damaged the vehicle. Will do my best to never have to go back to this dealership ever.

Bad customer service, bad communication and they damaged

Bad customer service, bad communication and they damaged my exhaust during transmission replacement tried to give it back like I wouldn’t have noticed and refused a loaner to fix their error. Jeep corporate did reimburse me for rental after paying out of pocket but dealer should have stepped up as they damaged the vehicle. Will do my best to never have to go back to this dealership ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I just bought a new car, the process was excellent.

I just bought a new car, the process was excellent. Nick Sipalsa was great so was the rest of the team.

I just bought a new car, the process was excellent.

I just bought a new car, the process was excellent. Nick Sipalsa was great so was the rest of the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Peter for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are happy to have you as a member of the Carman CDJR customer family. We are here for you after the sale. Let us know if you need any assistance. Enjoy your new Jeep. Carman...Driven by the Best!

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Carman Chrysler Jeep Dodge Is the only dealership I

Carman Chrysler Jeep Dodge Is the only dealership I recommend. I bought my 2019 Ram used from them and got a great deal. I also get all my service from the dealership and have no issues.

Carman Chrysler Jeep Dodge Is the only dealership I

Carman Chrysler Jeep Dodge Is the only dealership I recommend. I bought my 2019 Ram used from them and got a great deal. I also get all my service from the dealership and have no issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the nice comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We look forward to serving you for years to come. Carman...Driven by the Best!

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Nico made the buying experience enjoyable.

Nico made the buying experience enjoyable. The staff is informative, friendly, and no xx. Highly recommend getting all your vehicle needs through Carman Dodge Chrysler Jeep!

Nico made the buying experience enjoyable.

Nico made the buying experience enjoyable. The staff is informative, friendly, and no xx. Highly recommend getting all your vehicle needs through Carman Dodge Chrysler Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Chris for the wonderful comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are happy to have you as a member of the Carman CDJR customer family. We look forward to serving you for years to come. Enjoy your new ride. Carman...Driven by the Best!

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This friendly staff has the experience needed to deliver

This friendly staff has the experience needed to deliver the vehicle you’ve been searching for in a quick and professional manner. I haven’t used anyone else to track down the perfect car for me after first walking through the door almost a decade ago.

This friendly staff has the experience needed to deliver

This friendly staff has the experience needed to deliver the vehicle you’ve been searching for in a quick and professional manner. I haven’t used anyone else to track down the perfect car for me after first walking through the door almost a decade ago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Carman CDJR. We are honored that you remain a valuable member of the Carman CDJR customer family. We look forward to serving you for years to come. Enjoy your new to you Jeep. Carman...Driven by the Best!

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I purchased a Jeep Wrangler 4xe (PHEV) from this

I purchased a Jeep Wrangler 4xe (PHEV) from this dealership and the electric motor/battery has been giving me problems for several months. The vehicle was dropped off for service a 2nd time on Dec. 12th for a recall, which they said would take 1-2 hours and would resolve the ongoing problems, and a fix of the “death wobble”, an extremely common issue with Wranglers. They had the vehicle for EIGHT full days and refused to provide a loaner vehicle. The day after the vehicle was picked-up, I was turning at an intersection and the vehicle lost motor function/propulsion, leaving me sitting in the middle of the intersection with traffic oncoming from both directions. Fortunately, the vehicle began to accelerate with not much time to spare. I then spoke with the Service Manager, Jim Huey, who seemed to be bothered by my phone call and certainly didn’t care that the vehicle was unsafe to drive and *literally* put lives at-risk. He didn’t even offer so much as an apology. There was no sense of urgency on their part and his attitude was essentially “we’ll fix when we can fix it”. Not only did they not repair the vehicle, but it was worse off than it was before they serviced it. There are several other concerns with this dealership and their handling of this entire situation, which is still ongoing.

I purchased a Jeep Wrangler 4xe (PHEV) from this

I purchased a Jeep Wrangler 4xe (PHEV) from this dealership and the electric motor/battery has been giving me problems for several months. The vehicle was dropped off for service a 2nd time on Dec. 12th for a recall, which they said would take 1-2 hours and would resolve the ongoing problems, and a fix of the “death wobble”, an extremely common issue with Wranglers. They had the vehicle for EIGHT full days and refused to provide a loaner vehicle. The day after the vehicle was picked-up, I was turning at an intersection and the vehicle lost motor function/propulsion, leaving me sitting in the middle of the intersection with traffic oncoming from both directions. Fortunately, the vehicle began to accelerate with not much time to spare. I then spoke with the Service Manager, Jim Huey, who seemed to be bothered by my phone call and certainly didn’t care that the vehicle was unsafe to drive and *literally* put lives at-risk. He didn’t even offer so much as an apology. There was no sense of urgency on their part and his attitude was essentially “we’ll fix when we can fix it”. Not only did they not repair the vehicle, but it was worse off than it was before they serviced it. There are several other concerns with this dealership and their handling of this entire situation, which is still ongoing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Don't go here for service of any type!

Don't go here for service of any type! They break things and don't fix it then want you to pay for another diagnostic! I paid over 2k for a TIPM. Then did airbag recalls. Now my airbag light is on and they want me to pay again!

Don't go here for service of any type!

Don't go here for service of any type! They break things and don't fix it then want you to pay for another diagnostic! I paid over 2k for a TIPM. Then did airbag recalls. Now my airbag light is on and they want me to pay again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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