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Dewey Ford

(598 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–8:00pm
Tuesday 8:00am–8:00pm 7:00am–8:00pm
Wednesday 8:00am–8:00pm 7:00am–8:00pm
Thursday 8:00am–8:00pm 7:00am–8:00pm
Friday 8:00am–6:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed

Reviews

(598 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dewey Ford from DealerRater.

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This is the third Dewey Ford in my family. I have...

This is the third Dewey Ford in my family. I have purchased previously from Dewey and know their reputation. Don Avant, sales person, was fantastic. I never felt pressured or hurried and Don was extremely helpful. Don is a very patient person who let me take my time deciding which vehicle I wanted. I leve by myself and I had to take my new car and old car home and Don helped with that by driving one of my vehicles. I grew up in a small town and the experience I had at Dewey Ford felt like a dealer who knew me and who really cared. The sales manager thanked me twice and told me he really appreicated my business and I honestly felt like it was a genuine comment. I would have no problem recommending Dewey Ford. I believe the person who explained the controls of the vehcile was named Scott (I apologize if I don't have hsi name correct)and he did a great job. He also told me if I had any questions or needed help he would make sure to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I am fresh out of college and bought my first car - a...

I am fresh out of college and bought my first car - a 2011 Fusion SE. I was a little nervous and Ford really took care of me and made me feel at ease. Chris Leo was unbelievably helpful and answered my e-mails (and I had several) for questions I had about the Ford Fusion within a matter of minutes. He was there to help with anything I needed and it was a great experience. I will definitely be going back to Ford in the future, thanks to Chris. Scott Fluegel also helped assist me with all of the Microsoft Sync features and did a great job and knew exactly what he was doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very attentive to my wants and needs. Showed me viable...

Very attentive to my wants and needs. Showed me viable options (I pretty much had decided what I wanted before I arrived at the dealership by way of reviewing the cars available through their website). I chose the car I wanted, gave them a ball park of what I wanted to pay and they made it happen from there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealing with me on my trade in took 2 weeks in getting...

Dealing with me on my trade in took 2 weeks in getting the deal setup. Then locating the car I wanted and getting from another dealer. Going through the paper was easy then going through on the features and sync system in the car. I'm going to get my brother up there to get his car through them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Although Denise was the direct salesperson, Mike helped a...

Although Denise was the direct salesperson, Mike helped a lot with the aftersale questions and details. He and Denise are exceptional sales people and extremely hard working to help the customer. I would recommend both of these fine sales people to anyone who asks me or asks for a referral. Thank you both for your efforts and thanks Dewey Ford for your capable employees. Mike & Judy Olson Proud owners of a 2009 Ford Taurus X

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dewey Ford is a great dealership that definitely works...

Dewey Ford is a great dealership that definitely works hard for their customer's. The Internet Department saved me a TON of time with their no haggle approach. I had grown tired of the back and forth at other dealers. I recommend the dealership, and I'll be a Dewey fan for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The experience at Dewey Ford was exceptional. Our Sales...

The experience at Dewey Ford was exceptional. Our Sales Consultant Mike Kulla was extremely helpful in showing us Dewey's inventory, and working with us through the whole vehical buying experience. This was my mother's first time buying a vehical by herself and the staff at Dewey were very kind. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

The service department is a rip off. I took my '93 cougar...

The service department is a rip off. I took my '93 cougar in to have the head gaskets replaced. The service tech quoted me $2,000 to fix it. After I had stated that $2,000 is more then the car is worth, he proceeded to try and buy the car from me for $100 (He was going to pay the cost of the diagnostics for me, and thus take my car), which is a total rip off. <br><br>Took my cougar to another dealership in the area and paid $600 for my head gaskets to be replaced.<br><br>I will have to say that the managers are very nice, and took care of that service tech (He's been fired). But I wouldn't recommend the service department there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.