Norm Reeves Honda Superstore - West Covina

Abby was great Gabriel was also a big help overall great service and happy with our new vehicle

A Truly Exceptional Car Buying Experience — Thank You, Nick! I recently purchased a 2026 Honda Civic Si from Norm Reeves Honda Superstore West Covina, and I can honestly say the experience was flawless — all thanks to Nick. Nick was patient, professional, and refreshingly pressure-free. He took the time to listen to exactly what I was looking for and respected my pace throughout the process. Whether I had questions over the phone, via text, or in person, Nick was always available, knowledgeable, and incredibly helpful. He guided me through test drives, offered expert insight, and made sure I felt confident every step of the way. I came in with a pre-approved loan, thinking I had already locked in the best deal — but the dealership surprised me by offering an even better financing option. That level of transparency and commitment to customer value really sealed the deal. Nick assured me that when I was ready, he’d have the right car for me — and he absolutely delivered. The 2026 Civic Si was exactly what I wanted, and the entire process felt smooth, respectful, and even enjoyable. Honestly, I wish I had another car to buy just so I could work with Nick again. He made what can often be a stressful experience feel empowering and easy.

The experience was a good one. Everyone tried to help us buy our new car

Amazing customer service and support. Very professional on what they offer and doing. Thank you

Terrible service, I let them know. I was going to pick up my car and I show up after service hours. The sales department says they don’t have a key and they have no one that can unlock the service department. And tells me go home and come back tomorrow. Then sales manager oscar proceeds to say I’m not gonna bother my manager with this. You have to come back tomorrow.

Process too long and had to go back several times. I Tthink can be streamlined,

Gab and Abigail were amazing. Abigail was very patient, courteous, helpful with excellent customer service. With the help of Gab, he made it happen for me and I walked away with the best deal possible for my Honda. Thank you so much for all your hard work and for helping me with my Honda Accord. You two are truly amazing. Very happy with my purchase.

This is an excellent location with a selection of Hondas that made it easy to choose the car and needed and wanted.

Excellent customer service from Jason Fang, he was very kind and helpful with our trade in and the purchase of our new car!

Everyone from start to finish met my needs in a professional way. Very satisfied with my visit