Reviews
We had $7000.00 worth of damage from an accident and had used Willis Collision Center before with excellent results so wanted them to fix us up again- Dana Delafield who was our estimator/service advisor was "top drawer"-- He kept us on top of schedules, extensions for the rental car, working with our insurance company as well as setting up the shuttle service for getting us to the car rental service after dropping off our truck to the Willis Collision Center. When our truck was finished l was blown away by the repair job-The body work and the paint job was pristine-the interior was spotless. Frankly,it looked like a new truck- They had to do a front end alignment because of where the truck was hit in the accident and now it tracks perfectly at 70 to 75 on the interstate even with the larger tires. Totally pleased with the outcome- Great job guys!!
We had $7000.00 worth of damage from an accident and had used Willis Collision Center before with excellent results so wanted them to fix us up again- Dana Delafield who was our estimator/service advisor was "top drawer"-- He kept us on top of schedules, extensions for the rental car, working with our insurance company as well as setting up the shuttle service for getting us to the car rental service after dropping off our truck to the Willis Collision Center. When our truck was finished l was blown away by the repair job-The body work and the paint job was pristine-the interior was spotless. Frankly,it looked like a new truck- They had to do a front end alignment because of where the truck was hit in the accident and now it tracks perfectly at 70 to 75 on the interstate even with the larger tires. Totally pleased with the outcome- Great job guys!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, D.A.P.! We are happy to hear that Dana and our team took such good care of you from start to finish. We truly appreciate your support and will pass along your kind words to the rest of the Willis Lexus team!
I had excellent, experienced help from Sterling at Willis Auto. I bought a 2024 Buick Enclave Avenier from him last week. He is very knowledgeable about my car and all the cars they sell. I can not recommend Sterling highly enough. I have text him with a few questions about my car after we came home. He answered all of them quickly and easily for me to understand. Sterling is AMAZING.
I had excellent, experienced help from Sterling at Willis Auto. I bought a 2024 Buick Enclave Avenier from him last week. He is very knowledgeable about my car and all the cars they sell. I can not recommend Sterling highly enough. I have text him with a few questions about my car after we came home. He answered all of them quickly and easily for me to understand. Sterling is AMAZING.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kathy, your feedback made our day! We're thrilled to hear that Sterling provided you with such knowledgeable and attentive support. Enjoy your new Buick Enclave, and thank you for choosing Willis Lexus!
All of our expectations for service on Escalade were met!! Thank you for taking care of us.
All of our expectations for service on Escalade were met!! Thank you for taking care of us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the great review of Willis Lexus, Robert!
Dylan's crew always does a great job and I get a clean car back. Keep it up.
Dylan's crew always does a great job and I get a clean car back. Keep it up.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jake, thank you for the great review and kind regards for Dylan and the team. We look forward to seeing you again at Willis Lexus!
I bought a 2025 Hyundai Elantra. I went here to see this specific car so I was pretty much already sold but my salesperson Steve was so respectful tful, relatable and easy to work with as was Billy in finance. Love the car!!!!
I bought a 2025 Hyundai Elantra. I went here to see this specific car so I was pretty much already sold but my salesperson Steve was so respectful tful, relatable and easy to work with as was Billy in finance. Love the car!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jamie - We're delighted you love your new 2025 Hyundai Elantra! It's great to hear Steve and Billy made the process seamless for you. Thank you for choosing Willis Lexus!
Had a very good experience. Walked in with a price in mind I wanted to spend. And walked out a little over a hour later with the vehicle I went in to look at.
Had a very good experience. Walked in with a price in mind I wanted to spend. And walked out a little over a hour later with the vehicle I went in to look at.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Randy, we're thrilled to hear everything went so smoothly. Thank you for choosing Willis Lexus and for sharing your experience! Safe travels!
Oil Change, Tire Rotation and bubbles in special front-end coating to prevent rock chips removed. Flawless interactions. Prompt and easy in and out.
Oil Change, Tire Rotation and bubbles in special front-end coating to prevent rock chips removed. Flawless interactions. Prompt and easy in and out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Debi, thank you for sharing your experience with our team! We are thrilled to hear that everything went smoothly. See you next time at Willis Lexus!
I started looking online for a car for me and I stopped at Willis Auto on Hickman Rd. not knowing what I really wanted. I walked in and Kris was the salesperson that helped me. I looked at one trade in that had just come in, but I was not interested cause it didn’t have a backup camera. So he comes driving up in this vehicle(used) one owner and it was really sharp and well taken care of. We went out for a drive and I fell in love with it. It drives excellent!! So that was the vehicle I purchased!! They took care of everything!! Thanks alot Willis Auto!!!
I started looking online for a car for me and I stopped at Willis Auto on Hickman Rd. not knowing what I really wanted. I walked in and Kris was the salesperson that helped me. I looked at one trade in that had just come in, but I was not interested cause it didn’t have a backup camera. So he comes driving up in this vehicle(used) one owner and it was really sharp and well taken care of. We went out for a drive and I fell in love with it. It drives excellent!! So that was the vehicle I purchased!! They took care of everything!! Thanks alot Willis Auto!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeanette, we're so pleased Kris could help you find the right vehicle at Willis Lexus. Congratulations on your new ride, and safe travels ahead!
Purchasing our immaculate 2020 Palisade through Willis was a great experience. It started at the Nissan campus where Gabe was most helpful. When we had to turn to the Clive campus for more variety, Gabe was still helpful, while Sterling and Koni provided a great team effort to make our schedule align with theirs. Great car in superb condition and competitively priced!
Purchasing our immaculate 2020 Palisade through Willis was a great experience. It started at the Nissan campus where Gabe was most helpful. When we had to turn to the Clive campus for more variety, Gabe was still helpful, while Sterling and Koni provided a great team effort to make our schedule align with theirs. Great car in superb condition and competitively priced!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim, we're so pleased to hear you had a great experience at both our Nissan and Clive campuses. Thank you for choosing Willis Lexus and for highlighting our team's efforts, especially Gabe, Sterling, and Koni! Safe travels in your 2020 Palisade!
Logan was excellent as always. Scheduling was quick and service same day I called in .
Logan was excellent as always. Scheduling was quick and service same day I called in .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Logan and the Willis Lexus team are thankful for the kind words! We hope to see you again down the road!