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Willis Automotive

(2,085 reviews)
Visit Willis Automotive
Sales hours: 9:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (866) 800-7438 (866) 800-7438
Used (866) 776-8977 (866) 776-8977
Service (866) 727-9852 (866) 727-9852

Reviews

(2,085 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Willis Auto

As always, Willis is second to none in terms of quality and customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2017 Volvo XC90 Purchase

Because of the complexity of todays automobiles with sophisticated computer systems for driver?s assistance and communication as well as engine management, suspension control, etc, evaluation and decision making has become much more difficult. I ended up reducing my choices to three European models, Audi Q7, BMW X5 and the Volvo XC90. All of the Des Moines dealers had knowledgeable sales personnel, but Nate Seberg of Willis Volvo was especially helpful in analyzing my specific requirements and making helpful suggestions regarding options choices to produce a vehicle to best meet my needs as well as the best value. He was also very patient in demonstrating the very detailed systems that were not always made clear from the voluminous owner?s manual. That courteous service based on a very complete knowledge of the product gave me confidence in my ultimate choices and my satisfaction with the vehicle delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Willis Auto Campus

Outstanding service and excellent timing. Willis really cares about its customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dante Toriello

Michael has always been extremely helpful with the service of our Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jsmcga

My most recent experience with Willis was 5 star plus!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mini Cooper S

Had a great experience giving my mini Cooper paceman winter Ready. I would like to thank the service department staff at Mini Of DES MOINES .???

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Willis Visit

We were in and out for scheduled maintenance. My only complaint would be getting an email a few days later indicating we had missed our scheduled appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Roma Youngquist

courteous and helpful service manager. work completed as promised. picked up and delivered my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A great experience working with an amazing team!

We had a great interaction and experience with Willis Auto. Specifically, we worked with Nathan in sales to create the perfect all new F-Pace. He was patient with us and worked diligently over numerous emails back-and-forth to make sure we had the perfect build. Once arrived, Nathan, Bill and Alan all helped in putting the ideal package together. We had a unique experience in which we got exactly what we wanted and then-some. We will be coming back to finish building the vehicle, but the first part of the process was great. I would highly recommend anyone looking for an all new Jaguar or other hot vehicle to go to Willis. They treat you with a high degree of respect and their attention to detail is bar-none. Thank you Nathan and the Willis Auto Campus in making our F-Pace come to life! Randhawa Family~

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Perfect Service! Excellent Detailing!

The people who work at this dealership and in the service departments ALWAYS try to give excellent service. I sincerely appreciate them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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