Reviews
Nathan Karr did an excellent job explaining my questions
Nathan Karr did an excellent job explaining my questions that I had about the service of my Sprinter. Got my Sprinter in, diagnosed the problem, had parts and out the door in hour!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Nathan was able to assist you so efficiently at Mercedes-Benz of Des Moines. Thank you for your trust in our team, we hope to work with you again. Safe travels!
Excellent customer service - good variety of available
Excellent customer service - good variety of available inventory - Ruggero made this a great, easy purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're excited to hear that Ruggero and the team at Mercedes-Benz of Des Moines made your purchase experience smooth and enjoyable. Thank you for highlighting our excellent customer service and inventory variety! See you next time.
Morgan was very patient and worked around my crazy
Morgan was very patient and worked around my crazy schedule to make sure I got what I was looking for overall a job well done so thank you. Then git helped by Krisatian who was also excellent. Cheers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Emmanuel, we're excited to hear that Morgan and Kristian provided excellent service at Mercedes-Benz of Des Moines. Thank you for sharing your experience with us! Cheers to many happy miles ahead!
Dealing with Mercedes-Benz of Des Moines was a terrific
Dealing with Mercedes-Benz of Des Moines was a terrific experience from start to finish
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is our pleasure to provide you with a five-star experience here at Mercedes-Benz of Des Moines! Thank you for trust in our team and we are happy that you had a terrific experience. See you next time!
Had the pleasure to work with Morgan in sales and it was
Had the pleasure to work with Morgan in sales and it was hands down the best car buying experience I've ever had. He responds super fast and is knowledgeable on everything. Anthony and Cristian the managers were great too!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Mercedes-Benz of Des Moines! We're delighted to hear that Morgan, Anthony, and Cristian made your car buying journey exceptional. Enjoy the ride in style! We hope to work with you again in the future.
Service department listens and is respectful.
Service department listens and is respectful. They are willing to take time to discuss issues. The tech team completes quality work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with the service department at Mercedes-Benz of Des Moines! We're glad to hear that our team took the time to listen and provide quality work. We appreciate your support!
Very friendly.
Very friendly. Easy to make appointments. Incredibly helpful staff. Always a smooth experience. The shuttle drivers are very courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shankar, we're happy to hear that you had such a smooth experience with us at Mercedes-Benz of Des Moines. Thank you for highlighting our friendly staff and courteous shuttle drivers! We look forward to continuing to serve you.
Really helpful respectful great customer service and best
Really helpful respectful great customer service and best thing that they are bilingual so we can understand better plus great prices
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for highlighting the exceptional service and bilingual support at Mercedes-Benz of Des Moines! We're delighted to know that our team made your experience smooth and enjoyable. We appreciate your feedback on our pricing too and look forward to welcoming you back again!
Bought my 2023 Ford Escape from Morgan and had a great
Bought my 2023 Ford Escape from Morgan and had a great experience start to finish. Super easy to work with, answered all my questions, and never felt like I was being pushed into anything. He kept it real the whole time and made the process way smoother than I expected. Loving the Escape so far — if you’re thinking about getting a car, definitely hit up Morgan.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luis, it's awesome to hear that Morgan made your experience at Mercedes-Benz of Des Moines smooth and enjoyable. We appreciate your business and look forward to working with you again in the future. Enjoy every moment with your new Ford Escape!
Everyone was extremely helpful and explained things to me
Everyone was extremely helpful and explained things to me in depth. The place is well kept and beautiful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're more than happy to hear that you found our team at Mercedes-Benz of Des Moines helpful and the facility beautiful. Thank you for sharing your experience with us! We are here to welcome you back whenever you need.