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Witham Ford Volkswagen

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (4 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Witham Ford Volkswagen from DealerRater.

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Rude staff and owner.

Rude staff and owner. If they don't think you are going to spend a bunch of money they treat you like dirt. Bought my mustang somewhere else!

Rude staff and owner.

Rude staff and owner. If they don't think you are going to spend a bunch of money they treat you like dirt. Bought my mustang somewhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service!

I was notified of a safety recall on my 2021 F-150, I called in to make a appointment, I was told the service technician would come to me! Wow!! Saved me from having to drive 30 miles! Great service as always from Dick Witham!

Great service!

I was notified of a safety recall on my 2021 F-150, I called in to make a appointment, I was told the service technician would come to me! Wow!! Saved me from having to drive 30 miles! Great service as always from Dick Witham!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A very nice deal

Very friendly staff, very attentive, they made us feel like family; I wish all the staff at Whitam Auto Center much success in everything you do, I am surprised at how they treated us, and I know I will be back soon, blessings.

A very nice deal

Very friendly staff, very attentive, they made us feel like family; I wish all the staff at Whitam Auto Center much success in everything you do, I am surprised at how they treated us, and I know I will be back soon, blessings.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buyer Beware

After having my car serviced at Dick Witham in Cedar Falls, Iowa I drove around running errands and drove home, about 35 miles away. The check oil light came on just before I got home, called withams and service gal says, oh that just means your car needs to be serviced. I said I don't think so. When I got home I looked under car and oil is running out. VW had car towed back to withams, and they basically filled it with oil and cleaned the car up and said the car is ready to go. They would not give any warranty for future engine damage. Never will buy a car from withams or a vw product.

Buyer Beware

After having my car serviced at Dick Witham in Cedar Falls, Iowa I drove around running errands and drove home, about 35 miles away. The check oil light came on just before I got home, called withams and service gal says, oh that just means your car needs to be serviced. I said I don't think so. When I got home I looked under car and oil is running out. VW had car towed back to withams, and they basically filled it with oil and cleaned the car up and said the car is ready to go. They would not give any warranty for future engine damage. Never will buy a car from withams or a vw product.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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