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Meet Renee Knapp

Renee Knapp headshot
Service Advisor
(127 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.

Reviews

Overall, good service.

Overall, good service. Had a few hiccups but it was handled professionally. I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealership is always clean; everyone is friendly and

Dealership is always clean; everyone is friendly and helpful. The communication with service department is always top notch. Definitely getting my business again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback It means a lot to know you had a great experience with our service team. We truly appreciate your continued business and look forward to seeing you again!

Renee did an excellent job for me.

Renee did an excellent job for me. She got the Denali scheduled for me promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We will be sure to pass the praise on to Renee! Thank you for taking the time to leave us a review & we look forward to serving you again in the near future!

my car was very clean after having it detailed,I

my car was very clean after having it detailed,I appreciated getting in all the little cracks etc.Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We're really glad to hear you were happy with the detail! We appreciate your kind words and look forward to taking care of your car again in the future!

The service department was excellent—friendly staff,

The service department was excellent—friendly staff, quick turnaround, and Renee kept me updated throughout the process. I really appreciate their professionalism & highly recommend their services to anyone.”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great experience with our service department. Renee and the team will be so happy to know their efforts made a difference. We truly appreciate your recommendation and look forward to serving you again in the future!

I was impressed with a cleanliness of your facility and

I was impressed with a cleanliness of your facility and the friendliness of all your staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're really glad to hear you had a positive experience. We take pride in keeping our facility clean and making sure everyone feels welcome!

Great service from the familiar faces we have all known

Great service from the familiar faces we have all known to trust. Will definitely return!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Found the root cause quickly and was able to repair ahead

Found the root cause quickly and was able to repair ahead of schedule. Everyone was very professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always great customer service and the best dealership to

Always great customer service and the best dealership to get my oil and filter changes done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We will be sure to pass the praise on to our team!

Everyone went above and beyond to help out with the

Everyone went above and beyond to help out with the experience, also quick and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We’re thrilled to hear everything was quick, easy, and that our team went above and beyond. That’s exactly the experience we aim to provide! If we can do anything to earn those two extra stars, dont hesitate to reach out.