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Okoboji Motor Company

(25 reviews)

Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Okoboji Motor Company from DealerRater.

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45k service and inspection Wipers and wheel rotation

45k service and inspection Wipers and wheel rotation Oil change and filter replacement No issues have been discovered I will return again. Thank you to all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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To tyler,robert, and april and to who ever owns this

To tyler,robert, and april and to who ever owns this dealership. On 8/2/2024 I purchased a 2015 chevy equinox 3 weeks later I found that it used a quart of oil every 500 miles. I called them and talk to tyler first and robert and then talked to both of them in person. And never heard back from them. Since then the motor has seized up and has cost me $5400.00 for a new motor. Ordered the motor from Arnold Motors for $3400.00 and the rest was labor. You all are the worst of the worst and this dealership belongs on the Wall of Shame.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Nate was great.

Nate was great. He charge for the services completed and didn?t do services that weren?t needed. Saved me money

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The process was easy and I have had very good experiences

The process was easy and I have had very good experiences with my services too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mrs C Young

Worst ever. Gave me a quote did not even come close to matching it. Did not offer a compromise. Not to mention they wiped out the service on my radio and expected me to pay to have it repaired.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carol, Thank you for taking a minute to talk with me on the phone. I will call you again after 4:30 tomorrow 2/6/24. Thank you, Rich Ogilvie

Had a deal we had been working on for several days.

Had a deal we had been working on for several days. We’re supposed to sign the paperwork remotely and their system was down, they called back at the agreed upon time the next day, was told the paperwork wasn’t right and they would call back. Waited two hours, no call back. I called, was told the finance guy was busy. They were to call at 2. They did, but only to tell me they weren’t doing the deal and couldn’t give me a reason as to why. Darwin is rude and the whole thing is a waste of time. I highly suggest going elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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S. Glade

Always friendly service. They go the extra mile to keep their customers happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out!

Bait and switch!

Absolute s@&t show of a dealership! Test drove the vehicle, agree on the price. I asked for the “Out the door” price. We agree on that, I set up an appt and get there on time! 3 1/2 hrs of waiting, they tack on 4K in fees after multiple times of asking and confirming the OTD price. The 3 1/2 hrs of waiting… is after I’d already sent them my banking paperwork the day prior. WTH is hard about being upfront with the price!? I’m not sure how you get any clearer asking for an OTD price, but there’s a reason cars.com doesn’t recommend them and they shouldn’t.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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2021 suburban premier

Very nice people, great customer service clean facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome Service

It's hard to find the right vehicle in today's economic climate and Steve and Pat did a fantastic job of keeping us up to date on where their search was for our vehicle and then found us exactly what we were looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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