Victory Toyota Canton

Kept me informed of status. Explained services needed clearly. Waiting area provided free food and water.

I don’t recommend this dealer for simple reason, they are not looking for the customers best interest.

The customer service is incredible at Victory Toyota of Canton. Recently had a window issue where the window came off track. They were able to order the part and fix the issue under warranty. Service Advisor Jordan Burns took care of this for me, he is always friendly, and provides service with a smile. Everyone at Victory Toyota is a pleasure to work with. I will continue to do business here, and recommend to family and friends.

Jamar does an excellent job deserves to recognized , me and my family are proud of him and appreciate his dedication and hard work

Victory Toyota has maintained our 2007 Prius since we bought it new from them. This visit was to fix the rear hatch (trunk). The lock wouldn't open. And the handle on the door had broken so that it hung down a bit. I found an aftermarket handle through Amazon which included a metal core, which was an improvement over the original design, and much less expensive to boot. But stuck with OEM Toyota part to replace the worn-out lock. The tech pointed out a flaw in the aftermarket handle, namely, that it lacked the waterproofing pads on the Toyota part. He came up with a solution. Our Prius has 215,000 miles, and with Victory Toyota's help, we're aiming for at least 300,000.

The rep in the service area was great, he gave me a good breakdown of what was done. The only thing I wish was better was the speed of the service. Taking over 2 hours for an oil change and tire rotation is too long.

Excellent service, always meets the needs of their customers. Get my work done here every time

I will never go to this Toyota dealership again. Horrible. I had an appointment and still was there for over 3.5 hours. They wanted to charge me an extra $208 to test drive my car after the $900 front brake repair was completed. So $1,100 to replace my front brake pads and rotors. Total ripoff. After I waited all this time, they then let me know that they did not have geniune parts available for my repair, but would instead use after market parts and the price did not drop at all. I just said no, I will wait for the geniune parts to come in and asked when thye would be available and Jordan Burns (the repair service helper) said he had no idea. They then charged me $72.50 for my time. I left after 3.5 + hours with nothing done. Unbelievable. Made an appointment at another Toyota dealership for the next day and got my front brakes fixed. The cost was half of what Victory Toyota wanted to charge me and I was only there for a little over an hour. It really does matter which dealership you choose, so choose carefully.

Great service. I love how they give you updates while your car is being serviced.

Friendly knowledgeable easy to set appointments costs very reasonable Comfortable waiting area free drinks of water and coffee/tea