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Gates Nissan

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 2:00 PM

Gates Nissan Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2005

Gates Nissan of Richmond - Your Central KY & Lexington Area Nissan Dealer

...


At Gates Nissan we offer a complete line of New Nissan models in Lexington , along with used cars, trucks and SUV's by all manufacturers. Our sales staff will help you find that new or used car you have been searching for. Ask us about exciting new and used Nissan vehicles near Lexington and Richmond Kentucky.

Gates Nissan of Richmond is the ONLY Central Kentucky Nissan Dealership that was designed and built to Nissan Corporate specifications.

"There is a reason why Gates Nissan is a premier Nissan dealer for the Lexington, KY. area. ?"

Service

Oil, Filter Change

$29.95

Tire Rotation

$12.95

Air Filter Replacement

$29.95

Brake Replacement

$179.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
907 lifetime reviews. Includes reviews of Gates Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 9, 2020

    We have never owned a Nissan. We weren't even looking for a Nissan after wrecking our SUV. We drove around some other car lots but we were never approached.... The salesman (Dwight O'Neil) greeted us and asked what we were looking for in a vehicle. We told him what we wanted and were afraid it wouldn't be within the price range we wanted to spend. He told us he had some that he could show us. We looked at them, even test drove one and ended up buying one the next day. We couldn't be happier with our choice. He was very professional and answered all of our questions. If he didn't know the answer, he found out the answer. Everyone on staff was so friendly.. Thank you to Dwight O'Neil, Scott Witt, Derry Kiger for being so kind and helping with the purchase of our 2019 Nissan Pathfinder..

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much, Donald and Mary! We are so glad you found a vehicle that you loved. And that Dwight, Scott, and Derry were able to provide exceptio...nal service. If you need anything from us in the future please don't hesitate to reach out.


    Worked with:
    Scott Witt

    Sales Manager

    (5.0) 271 reviews

  • 5.0 out of 5
    January 4, 2020

    Kathy is always very professional and kind. She goes out of her way to make you feel appreciated as a valued customer. Always smiling and makes sure everything... is done to your satisfaction.

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    Came in for service or repair
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    Dealer Response

    Thank you for such kind words! Kathy is a huge part of our team and we are so happy to hear that she made your experience great!


    Worked with:
    Kathy Smith

    Service Manager

    (5.0) 306 reviews

  • September 14, 2012

    Started off doing the internet shopping on my own, couldn't find what I wanted so I reluectantly gave my information to Gates Nissan in Richmond, KY. I... was fortunate enough to work with Scott Witt and he showed my the value of a professional sales person over an amateur on the internet. He found several 370Z's just like I thought I wanted, but also showed me some other trim options. Wen he showed me the Black Cherry touring / Sports package, the folks in my office jumped on it. I love it and get compliments daily. Back to Scott - he was great, showed me options, worked to find a car all over the country (late in the 2012 model year one the 370's are not easy to find). Once I committed, he had it in the next day and I was driving it on the following day. The manager Jim Ratliff was also great - no "used car salesman" BS, just helped and worked out the deal. I highly recommend Gates, and contact Scott if you want to find your perfect car.

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    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2020

    I dropped off my vehicle for my routine oil change and it was completed in under 30 minutes. The service Kathy and Pam provided was exceptional.

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    Dealer Response

    Thank you! We are so happy to hear that your service was exceptional!


    Worked with:
    Kathy Smith

    Service Manager

    (5.0) 306 reviews

  • 5.0 out of 5
    January 3, 2020

    I brought my vehicle in today for a oil change service. Very nice and friendly staff. Service was completed in a timely manner and I was given a detailed... description of all items they had checked. Very thorough with details. Great experience.

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    Dealer Response

    Thank you, Amanda! We are so pleased to hear that everyone was nice and friendly. Your great experience means the world to us!


    Worked with:
    Kathy Smith

    Service Manager

    (5.0) 306 reviews

  • 5.0 out of 5
    December 31, 2019

    I highly recommend Gates Nissan as their Customer Service is a A+++. They were very helpful in the purchase of my new Titan. My sales person was Dwight... O'Neil and you couldn't ask for a better person to help you select a new vehicle. There was no pressure like other dealerships and Dwight went above and beyond to make my New Car Experience an Excellent one. If you are in the market for a new Nissan I highly recommend giving Dwight a call at Gates Nissan in Richmond. Thanks Dwight job well done Sir. Wayne Boyd

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    Worked with:
    Kathy Smith

    Service Manager

    (5.0) 306 reviews

  • 5.0 out of 5
    December 30, 2019

    I have Gates service my Dodge truck because you can't find better service anywhere else. They treat my vehicle like it was their own. Very good service.

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    Worked with:
    Kathy Smith

    Service Manager

    (5.0) 306 reviews

  • 5.0 out of 5
    December 30, 2019

    Gates Nissan's service staff always exceeds my expectation when it comes to servicing my Nissan Pathfinder. The service is fast but detailed which makes... me feel good about servicing my suv.

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    Worked with:
    Kathy Smith

    Service Manager

    (5.0) 306 reviews

  • 5.0 out of 5
    December 26, 2019

    Kathy was amazing!! I was having surgery and she totally took care of everything and took the worry away from me- she's a godsend!!

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    Worked with:
    Kathy Smith

    Service Manager

    (5.0) 306 reviews

  • 5.0 out of 5
    December 26, 2019

    Had stopped to make an appointment on 12-23-19, thinking dealership would be too busy to handle my problem so close to Christmas. Not only was problem... corrected I was on my way in less than 30 minutes.

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    Worked with:
    Kathy Smith

    Service Manager

    (5.0) 306 reviews

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