Reviews
The dealership was easy to access for handicapped person, very important. Will Fox was great helping us to get the Nissan Pathfinder I only dreamed of having! Thank you Will! Your patients, kindness and calm manner was appreciated. Everyone we spoke to was helpful and kind. I had seen their commercials for years! Now I know why Gates Nissan is a great place to purchase your dream car!
The dealership was easy to access for handicapped person, very important. Will Fox was great helping us to get the Nissan Pathfinder I only dreamed of having! Thank you Will! Your patients, kindness and calm manner was appreciated. Everyone we spoke to was helpful and kind. I had seen their commercials for years! Now I know why Gates Nissan is a great place to purchase your dream car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We really like doing business w Gates. This is our 4th vehicle from there. . Aladdin really made the extra effort to find exactly what I wanted. He explained everything so well. We also appreciate the service dept folks. They are always professional and efficient and very personable as well. We really like the product. That’s why we come from nearly an hour away to buy from them and for service as well. Highly recommend.
We really like doing business w Gates. This is our 4th vehicle from there. . Aladdin really made the extra effort to find exactly what I wanted. He explained everything so well. We also appreciate the service dept folks. They are always professional and efficient and very personable as well. We really like the product. That’s why we come from nearly an hour away to buy from them and for service as well. Highly recommend.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience buying new truck. Will Fox was very knowledgeable and exceeded with customer service! This is our third purchase with Gates in Richmond.
Great experience buying new truck. Will Fox was very knowledgeable and exceeded with customer service! This is our third purchase with Gates in Richmond.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and painless! Savannah helped get everything organized agead of time and Will made the process quick. Was easy to get approved ahead of time and not spend the whole day at the dealer.
Quick and painless! Savannah helped get everything organized agead of time and Will made the process quick. Was easy to get approved ahead of time and not spend the whole day at the dealer.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Amanda! We're thrilled to hear you had a quick and painless experience. It's great to know our team was able to get everything organized ahead of time and make the buying process smooth and efficient! We appreciate your trust in Gates Nissan and hope you enjoy your new vehicle!
I had a wonderful experience at Gates Nissan of Richmond! Aladdin was my salesperson, and he took the time to go over every detail of the vehicle I purchased. He was extremely thorough, knowledgeable, and professional, making sure all of my questions were answered. Victoria made the paperwork process quick, smooth, and efficient. She made everything easy to understand and helped make the entire buying experience stress-free. I truly appreciate the outstanding customer service from both Aladdin and Victoria. If you're looking for a dealership that values its customers, I highly recommend Gates Nissan of Richmond!
I had a wonderful experience at Gates Nissan of Richmond! Aladdin was my salesperson, and he took the time to go over every detail of the vehicle I purchased. He was extremely thorough, knowledgeable, and professional, making sure all of my questions were answered. Victoria made the paperwork process quick, smooth, and efficient. She made everything easy to understand and helped make the entire buying experience stress-free. I truly appreciate the outstanding customer service from both Aladdin and Victoria. If you're looking for a dealership that values its customers, I highly recommend Gates Nissan of Richmond!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Great car buying experience with good inventory and very helpful employees I highly recommend Gates Nissan
Great car buying experience with good inventory and very helpful employees I highly recommend Gates Nissan
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly staff and knowledgeable about the vehicle. Helped me set up electronics on my car. Would recommend them to friends and family.
Friendly staff and knowledgeable about the vehicle. Helped me set up electronics on my car. Would recommend them to friends and family.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Will made sure we knew all the specs of the pathfinder, took time to make us feel comfortable with our purchase. We had a great experience over all!
Will made sure we knew all the specs of the pathfinder, took time to make us feel comfortable with our purchase. We had a great experience over all!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to work with. Good selection. Courteous and knowledgeable of their products. Would recommend. BB
Easy to work with. Good selection. Courteous and knowledgeable of their products. Would recommend. BB
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Our buying process was great. We felt comfortable and was treated with respect. Our sales person made sure we were informed of all the information that was needed for our purchase and on the car specs.
Our buying process was great. We felt comfortable and was treated with respect. Our sales person made sure we were informed of all the information that was needed for our purchase and on the car specs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your 5 star review! We appreciate your business and are glad you had a positive experience!