Reviews
Clean facilities
I really like the waiting area. Free coffee is a must in the morning. Also, Kasi is always friendly and takes care of my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I did not actually go but my parents took my car in for me and they said that it was a phenomenal experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quality Job, Well Done
Came in for 45K Truck Service. Mentioned an issue with vibration and rough running. Problem was check out identified and fixed four hours a head of time. Needed transportation home, loan free new truck of like type to make trip home and return. All Friendly staff, including Rupert Dent, who is patient waiting for his new arrival.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Quality Service at Preston Hood
I had a pleasant experience at your dealership. The purchasing process did not take as long a anticipated. Mr. Sanchez was very helpful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Corvette recall
Erin (I think) ordered the parts for the recall of my corvette then scheduled the install, an oil change and the re-application of the glaze. She also arranged a cab ride with a return trip. Super efficient service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service water and snacks always help
We had a great experience dave our sales person made sure we were comfortable and helped us get through the experience of purchasing a new car we have already told a friend to go see him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great truck buying experience!
Troy Touchton found the truck that I was looking for and gave me the best deal possible with rebates. Friendly and very knowledgeable on the Chevy Silverado...I'm very satisfied with the transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine maintenance
The service was performed consistent with the projected time. The advisor, Cari Bailey, was definitely a hard worker (never slowed down), and was very enjoyable to interact with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service for recall issue
service for recall issue was quick and timely. All members of the staff made sure any needs or wants for looked after.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I say it all the time, Preston Hood treats me like family and I will continue business there for as long as I reside in the Fort Walton Beach area. Kasey Dent is not only the best customer service representative I have had the pleasure to work with in the service department, but she is like both my friend/little sister.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
