Skip to main content

Preston Hood Chevrolet

(332 reviews)
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 8:30am–5:30pm Closed
Sunday Closed Closed

Reviews

(332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Hood Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Clean facilities

I really like the waiting area. Free coffee is a must in the morning. Also, Kasi is always friendly and takes care of my needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

I did not actually go but my parents took my car in for me and they said that it was a phenomenal experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quality Job, Well Done

Came in for 45K Truck Service. Mentioned an issue with vibration and rough running. Problem was check out identified and fixed four hours a head of time. Needed transportation home, loan free new truck of like type to make trip home and return. All Friendly staff, including Rupert Dent, who is patient waiting for his new arrival.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quality Service at Preston Hood

I had a pleasant experience at your dealership. The purchasing process did not take as long a anticipated. Mr. Sanchez was very helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Corvette recall

Erin (I think) ordered the parts for the recall of my corvette then scheduled the install, an oil change and the re-application of the glaze. She also arranged a cab ride with a return trip. Super efficient service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service water and snacks always help

We had a great experience dave our sales person made sure we were comfortable and helped us get through the experience of purchasing a new car we have already told a friend to go see him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great truck buying experience!

Troy Touchton found the truck that I was looking for and gave me the best deal possible with rebates. Friendly and very knowledgeable on the Chevy Silverado...I'm very satisfied with the transaction!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Routine maintenance

The service was performed consistent with the projected time. The advisor, Cari Bailey, was definitely a hard worker (never slowed down), and was very enjoyable to interact with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

great service for recall issue

service for recall issue was quick and timely. All members of the staff made sure any needs or wants for looked after.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service

I say it all the time, Preston Hood treats me like family and I will continue business there for as long as I reside in the Fort Walton Beach area. Kasey Dent is not only the best customer service representative I have had the pleasure to work with in the service department, but she is like both my friend/little sister.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No