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Preston Hood Chevrolet

(332 reviews)
Sales hours: 8:30am to 6:30pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:30pm 7:30am–5:30pm
Tuesday 8:30am–6:30pm 7:30am–5:30pm
Wednesday 8:30am–6:30pm 7:30am–5:30pm
Thursday 8:30am–6:30pm 7:30am–5:30pm
Friday 8:30am–6:30pm 7:30am–5:30pm
Saturday 8:30am–5:30pm Closed
Sunday Closed Closed

Reviews

(332 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston Hood Chevrolet from DealerRater.

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Great Dealership

Always a pleasure when I need to come to the dealership. Kasi is fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer Service

The Service Department personnel are always helpful. Cari in particular has always gone the extra mile not only for tire mishaps I've experienced, but for routine maintenance visits as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast, easy deal!

Orlando in the Internet Sales department was terrific and after handing things over to Paul, my fiance and I couldn't have been happier. He was able to work within our budget and made the buying process very simple. The website is easy to use, contacting an internet sales rep was a breeze and we received a response very quickly (even during evening hours). We were able to talk about our needs over the phone the next day for the vehicle we picked out online. The Carfax report was made readily available on the website which helped in our decision process. We felt confident with Paul's knowledge and he was very accommodating. We would definitely recommend doing business with Preston Hood and especially Paul. This is the second time we have purchased a car from this dealer and both times have been a good experience. Do not hesitate to call on their services and vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Serv. Manager was very helpful, kept us informed.

Service was great. But, sales was concerned with selling me what they wanted me to have, regardless of my desires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A pleasant experience at Preston Hood Chevrolet

Our experience was made very pleasant conversing with new sales manager Steve and our salesman Mr. Wayne Cramer. Preston Hood should be proud to have Wayne as an employee. He understood our needs and explained everything in detail to us. This is not the first time we have purchased a new Chevrolet through Preston Hood and this latest experience was very good. Congratulations to both Steve and Wayne and Preston Hood Chevrolet. V/r Greg/Cheryl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great deal and great people

Kieth King was our sale person, and he was very helpful. His made the experience very enjoyable. He had complete understanding of all the processes of the sale and of the cars functions. We were quite happy with the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase of new 2014 Silverado

My wife and I purchase a new 2014 Chevrolet Silverado LTZ. The atmosphere throughout the entire process at Preston Hood Chevrolet was excellent. Our salesman Mr. Wayne Cramer stayed with us throughout two different days while were making our decision and his professional salemanship was beyond excellent. He make our experience with the entire process enjoyable and Preston Hood Chevrolet should be very proud to have such an employee within their dealership. This is not the first vehicle I have purchased from this dealership and they are always very competive with other dealers in the Northwest Florida area. Thanks again Mr. Cramer for making our experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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preston hood experiance

took a little longer than I thought but I did like being kept updated by brent , I liked having access to both waiting rooms

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service and good experience

Very good experience at Preston Hood. The sales people were very knowledgeable and very friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership

We keep coming back due to the excellent service both in buying and service departments. They have never let us down. We refer all our friends and family members and they all agree, it's the best!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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