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Exotic Motors

(672 reviews)
Visit Exotic Motors
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(847) 241-4972 (847) 241-4972

Reviews

(672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I purchased a z06 here.

I purchased a z06 here. Had it in writing they would fix front lip in 30 days per contract. They ignored calls and never fixed it. Go somewhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Just do your research before committing to anything.

Just do your research before committing to anything. Run your own VIN checks and don’t trust everything they show you when you’re there. Look BEFORE you go. Don’t let them take any down payments before you even see the car. Get any promised deliverables in WRITING before you leave if you decide to take the car, don’t just take Ali’s word for it. Also a good idea to get a look under these cars, look for rust, tape, zip ties or panels held on with glue. Oh, and make sure they apply your full down payment to the amount financed, some shady stuff going on with where my cash went.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

BEWARE, LIERS WORK HERE

I went there to sell my 911. I told the guy exactly how much other dealers are offering me and that if all checks out they’ll give me the same. They said yes. Either same or beat it. I drove 1 hour away and they check out the car. They said car is in mint condition but the “online value” is 3k less than what others are offering and also less than the online “kbb instant value”. What a xxxxxxxx dealer. BEWARE. THEY LIE TO YOU AND WASTE YOUR TIME.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I went in exotic motors on 06/17/23.

I went in exotic motors on 06/17/23. I had a 2015 Mustang Gt premium, i was interested in trading it in, and buying a 2007 lexus Ls 460 We agreed that the dealer will reduce $ 1000 from the total price of the lexus because of 3 issues; sunroof need to be replaced, Touch screen radio needs to be replaced, and the seats need to be refurbished. I agreed to the deal I take the car and turn the car on and got 4 lights on the dash. Mind you i haven’t left the lot yet. I sent a message to Ali with a picture of the lights , he was outside parking a car so he pulled up to my passenger side. I tried to roll the window down it does not roll down, i trued the other windows, only 2 work. Ali said the ABS booster might be faulty, i told him that i have to get to work and i will bring the car back to have it repair. Meanwhile, the dealer orders the part and calls me to bring the car in. In terms of the windows , i didn’t even mention it. 2 days later , i am driving about 40 mph, the steering wheel locks up, the Ac turns off, the brakes lock up, my lights went off and i get a list of warning messages. I almost got in an accident I call Ali 3 times, i message him, no answer. Got an uber to the nearest autozone and picked up a battery, went back to the car and replaced it. The car turned on fine. Next day it did the same thing. I towed it to a mechanic. My mechanic told me that i have a small drip of coolant fluid from the radiator, the alternator is faulty and the battery is drained out , i spent $1900 within the first 3 days. I called Ali the next day to let him know whats going on, no answer. Very typical I called the dealer , i spoke to Shawn (Sean), i told him of the situation, and i requested to speak to a manager, he said there is no manager available. He told me that he will let the manager know and have him call me back to set up an appointment to get the ABS booster fixed. I didn’t get a call back that day. 3 days later i picked up the car from my mechanic, alternator was changed, radiator was changed, and battery was changed. Drove the car for a good 4 days without any issues, then the car starts acting up. Doesn’t pull, has a hard time accelerating, choking and basically in limp mode. I called Ali with no answer, i called Mike (finance guy) , he told me to get in touch with Ali. I told him I’ve been trying to. No care in the world. I had 3 remaining days of work for the week, i used uber all 3 days back and forth to and from work. I text Ali that i will be bringing the car back on Monday 07/03. He said they were off until after the 4th. On Wednesday the 5th i go to the dealer and sit for an hour to be spoken to. Ali shows up, up to this point i am calm and collected. He said the my car was sold and i cant return the car ( it hasn’t been 2 weeks). This is where i start getting frustrated. How in the world do you sell my car when you haven’t even paid it off . He responded with “ no body told you to go and spend $1900 to repair the car” i told him the i called him a thousand times and called the dealer but i was brushed off. And what else am i supposed to do in that situation. The manager “Rudy” jumps in and tells me that the mustang is still in the lot. Ali is a liar!! Why would he tell me its sold! Rudy told me to leave the car there and they will have it repaired. Woooof, some type of relief right!? I left the car there from 07/05 until 07/15. I used uber everyday those ten days. Ten days later, i pick up the car, I turned the car on and drive for 30 seconds, all the lights cane back on. only to find out that they only replaced a hose that goes from the transmission to the radiator and added some transmission fluid. 10 whole days. Since the 15th, I’ve been calling Ali, Mike, Rudy, and the shop, no body answers The gist of this is every single on of the staff that I’ve dealt with has dealt with me in bad faith, and has lied to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

This is what $62,000 buys you at exotic motors.

This is what $62,000 buys you at exotic motors. My 2018 M3 with 25K miles rolled off the trailer with a check engine light on and missing 1 of the keys. Rudy was prompt to promise they would make it right. The car went straight to a shop and was diagnosed with major engine problems. The check engine light was a code for unmetered air finding its way into the engine. In this case, it was being sucked in through the front main crank seal due to the crank hub being severely out of round (almost a tenth of an inch). Repair estimates are starting at $10k. They tried to get me to take it to a dealer where they would pay for a second opinion, but never followed through with committing to have the bill in their name. This car had the same problem with the last owner before exotic motors had it (front main replaced 1k miles ago at another shop who reported it to Carfax, I called them and they had the exact same diagnosis). Rudy was all promises until the time came to buy the car back (their choice, I was fine with it), now they are ghosting me. I have never raised my voice to them or swore at them. I keep my cool. Exotic motors on the other hand (mostly their guy named Ali) has accused me of various scams and crime xxxxxxassociated with this car to defraud them. If you want the best reference in the world, call an attorney in the Chicago area who practices dealer fraud law (not lemon law). Ask them if they have ever heard of exotic motors I called to find an attorney and was shocked to find out how famous this dealership is with local law firms. My experience is not rare. It is the norm. These guys are flipping the cheapest auction cars they can find at retail prices and completely concealing all the issues they have. I have never been treated this bad in a car deal in my life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

DO NOT BUY FROM HERE! HUGE REPAIR BILLS WILL COME

DO NOT BUY A VEHICLE HERE! ! I bought a Porsche cayenne turbo and the airbag suspension failed 15 minutes after I left the dealership. Please do not make this mistake. Unfortunately I did not see all of these terrible reviews on yelp beforehand. Do not do business here. I originally posted this review which ownership called immediately asking me to take down the review and they would fix my car. I showed up at the dealership, waited around for a couple hours and then the owner came over and got in my face, threatened me, swore several times at me and refused to fix any issues and told me he would not be honoring any contract we had (a couple items were in the IOU of the contract). Complete silence and lack of response to several voicemails and text messages. This business is the worst of the worst. I’ve since had to take the vehicle to a Porsche dealership where they informed me repairs would be over $6k and it was apparent Exotic Motors knew of the issue and tried to hide it. I will likely now have to look to an attorney to deal with this. Please do yourself a favor and stay far away from this dealership and the unprofessional and rude people that work there. I’ve never been sworn at before by any establishment, let alone a business I bought a vehicle from!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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DO NOT BUY A VEHICLE HERE!

DO NOT BUY A VEHICLE HERE!! I bought a Porsche cayenne turbo and the airbag suspension failed 15 minutes after I left the dealership. Please do not make this mistake. Unfortunately I did not see all of these terrible reviews on yelp beforehand. Do not do business here. I originally posted this review which ownership called immediately asking me to take down the review and they would fix my car. I showed up at the dealership, waited around for a couple hours and then the owner came over and got in my face, threatened me, swore several times at me and refused to fix any issues and told me he would not be honoring any contract we had (a couple items were in the IOU of the contract). Complete silence and lack of response to several voicemails and text messages. This business is the worst of the worst. I’ve since had to take the vehicle to a Porsche dealership where they informed me repairs would be over $6k and it was apparent Exotic Motors knew of the issue and tried to hide it. I will likely now have to look to an attorney to deal with this. Please do yourself a favor and stay far away from this dealership and the unprofessional and rude people that work there. I’ve never been sworn at before by any establishment, let alone a business I bought a vehicle from!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Absolutely bull crap dealer.

Absolutely bull crap dealer. Lies. Tells you something else on phone and something else in person. Wasted my evening driving an hour to sell my car. Liars working here. Never buy from here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Exceptional experience! Ali went above and beyond

I just bought a Porsche from Exotic motors while living in another state. Ali helped me and went above and beyond with my purchase. The communication was excellent and I was able to facetime the vehicle and get all the info I needed. Ali helped me literally from beginning to end and even ensured I received my car when I needed it. I was pleased with how smooth this entire experience was. I will buy from them again and refer everyone I know to Ali.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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exotic motors is an A+

in all my years buying cars, i have never had a dealership go so up & above for me as exotic motors has. let me start with ali, my sales consultant. ali, is extremely professional, knowledgeable & kind. he literally pulled off miracles to get me where i wanted to be for the purchase of my 2014 corvette stingray..also mike the finance mgr was excellent & kind. alex was very helpful too. i highly recommend exotic motors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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