Reviews
Team was professional and helpful.
Team was professional and helpful. Processed all paperwork quickly. Was a good experience. Dennis Gawronski was extremely knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchasing a vehicle through Royal Oak Ford was a
Purchasing a vehicle through Royal Oak Ford was a wonderful experience; seamlessly professional from start to finish. From the moment we entered the showroom our specific needs were addressed in a timely and courteous manner. Our salesperson listened well and responded even better. Great job Royal Oak Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!
An excellent experience at this dealer.
An excellent experience at this dealer. My wife and I both got set up with new vehicles and we love them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We've purchased all of our cars here,including an '09
We've purchased all of our cars here,including an '09 escape, '13 escape, '10 focus and '21 ecosport. We are comfortable with the sales and service that they have provided over the years. We have a great salesman who asks all the right questions about what we need in a new vehicle. For us it's all about the people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
I had to turn in my lease on a Ford Edge.
I had to turn in my lease on a Ford Edge. I was worried I couldn't find a new vehicle for around the same payment. I was getting quotes for almost twice my current payment! I reached out to Royal Oak Ford and Dennis contacted me. Not only did he get me into the vehicle I really wanted, Bronco Sport, but he did it for less than i was paying for the Edge! Dennis made the process easy and was a great help! Thanks Dennis!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Follow up on questions prior to visit was quick and
Follow up on questions prior to visit was quick and informative. Was helped immediately upon arrival. Dennis was great and worked to provide the best options for purchasing. Received good trade-in value for my vehicle. Process was flawless and fast. All attributes of the truck were reviewed with me in detail prior to taking delivery.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are happy we could make your experience a positive one! We hope you continue to choose Royal Oak Ford for all your vehicle needs! Take care!
The most helpful and friendly dealership I have ever felt
The most helpful and friendly dealership I have ever felt with! Thank you Mark Land and Dennis. You two were amazing! Easiest process ever.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are happy we could make your experience a positive one! At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
I can not say enough good things about Royal Oak Ford and...
I can not say enough good things about Royal Oak Ford and their personal. Everyone there is a rock star. Mark Lange is the manager of used cars sales and Darius Glover (the salesman we worked with.) were very helpful, respectful, and courteous. They both listen to our needs and went out of their way to make sure we were very happy & satisfied with our purchase. Mark Lange, as a sales manager went far beyond his duties and I want to give him a BIG THANK YOU! I would recommend Royal Oak ford to anyone I know with the confidence that they will also be a satisfied customer. I just can not thank the Royal Oak Ford Team enough. Sincerely, THANK YOU, Royal Oak Ford IS THE BEST!!
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Incredibly friendly and helpful people here at RO Ford....
Incredibly friendly and helpful people here at RO Ford. The service department never fails to impress. And my sales experiences have always been very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy and Fun!
Dennis Gawronski and the team at RO Ford were amazing! I went into the dealership with a very fixed budget and I drove off the lot 90 minutes later with a 2019 Ford EcoSport paying exactly what I wanted to the penny! Dennis gave me options based on my preferences and we found the perfect car for me! I'll be back in three years, at the end of my lease, to work with Dennis again on my next car! Thanks Royal Oak Ford!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car