Reviews
Rene was awesome!
Rene was awesome! Easy, smooth and upfront transaction. No hidden fees or surprises. Highly recommend.
Rene was awesome!
Rene was awesome! Easy, smooth and upfront transaction. No hidden fees or surprises. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recommending Rene and our team at Johnson Lexus of Durham at Southpoint! We are glad the transaction was smooth and straightforward. Congratulations on your purchase!
I had a great experience.
I had a great experience. Mike Brown made everything seem so effortless. Would highly recommend.
I had a great experience.
I had a great experience. Mike Brown made everything seem so effortless. Would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kim, we appreciate your support of Mike and Johnson Lexus of Durham at Southpoint!
Had an absolutely wonderful experience buying a used
Had an absolutely wonderful experience buying a used Lexus NX 200t! Aqeel and Steven were both very knowledgeable, patient and understanding, and this made the experience so much less stressful! Because of them both the whole car buying process was a breeze! Can’t recommend highly enough!
Had an absolutely wonderful experience buying a used
Had an absolutely wonderful experience buying a used Lexus NX 200t! Aqeel and Steven were both very knowledgeable, patient and understanding, and this made the experience so much less stressful! Because of them both the whole car buying process was a breeze! Can’t recommend highly enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michael, we’re happy to hear that Aqeel and Steven made your experience stress-free and enjoyable. Thank you for choosing Johnson Lexus of Durham at Southpoint and for your high recommendation!
Had an absolutely wonderful experience!
Had an absolutely wonderful experience! Aqeel and Steven were very understanding and patient, and were a pleasure to work with! They both made the experience so much less stressful, and made the car buying process a breeze! Can’t recommend highly enough!
Had an absolutely wonderful experience!
Had an absolutely wonderful experience! Aqeel and Steven were very understanding and patient, and were a pleasure to work with! They both made the experience so much less stressful, and made the car buying process a breeze! Can’t recommend highly enough!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michael, thank you for sharing your wonderful feedback about Aqeel and Steven! We're so happy to hear they made your car-buying experience so smooth and stress-free at Johnson Lexus of Durham at Southpoint. Your recommendation means a lot to us!
2022 rx450h with 23,000 miles.
2022 rx450h with 23,000 miles. Went to service for oil change, tire rotation and inspection. Came out with $572 bill … Not informed ahead of time of them doing 20,000 mile inspection,, which started at $258 plus extras for requested services. They charged $398 for tech services that was less than 2 hours. Stay away from service at this dealership. I refused several services I knew were not needed. Their costs are way above acceptable levels.
2022 rx450h with 23,000 miles.
2022 rx450h with 23,000 miles. Went to service for oil change, tire rotation and inspection. Came out with $572 bill … Not informed ahead of time of them doing 20,000 mile inspection,, which started at $258 plus extras for requested services. They charged $398 for tech services that was less than 2 hours. Stay away from service at this dealership. I refused several services I knew were not needed. Their costs are way above acceptable levels.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's disappointing to hear about your recent service experience. We strive for transparency and fair pricing, so it's concerning that you felt otherwise. If you're open to discussing this further or have any questions, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com, and we will connect you directly with upper management. Thank you.
Hello I had an outstanding experience with Ty Smith at
Hello I had an outstanding experience with Ty Smith at Durham Johnson Lexus Service! I didn’t even have an appointment, but Tyler went above and beyond to fit me in without hesitation. From the moment I arrived, he greeted me with a warm smile and a genuine willingness to help. Tyler is incredibly knowledgeable, professional, and attentive , he made sure I understood every detail of the service process and kept me updated along the way. What really stood out was how seamless and stress-free he made the entire visit, turning what could have been an inconvenience into a truly positive experience. If you’re bringing your Lexus in for service, I highly recommend asking for Tyler. He truly represents the best of Durham Johnson Lexus, top-tier service with a personal touch! Thank you, W. Rogers
Hello I had an outstanding experience with Ty Smith at
Hello I had an outstanding experience with Ty Smith at Durham Johnson Lexus Service! I didn’t even have an appointment, but Tyler went above and beyond to fit me in without hesitation. From the moment I arrived, he greeted me with a warm smile and a genuine willingness to help. Tyler is incredibly knowledgeable, professional, and attentive , he made sure I understood every detail of the service process and kept me updated along the way. What really stood out was how seamless and stress-free he made the entire visit, turning what could have been an inconvenience into a truly positive experience. If you’re bringing your Lexus in for service, I highly recommend asking for Tyler. He truly represents the best of Durham Johnson Lexus, top-tier service with a personal touch! Thank you, W. Rogers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wanda, your feedback made our day! We're overjoyed to hear that Ty went above and beyond to provide such a seamless experience. We will be certain to pass along your kind words. We truly appreciate your business, thank you for choosing Johnson Lexus of Durham at Southpoint!
I appreciate the service provided by Mr.
I appreciate the service provided by Mr. Carl Morrishow. From the moment I walked in, He made the experience smooth, stress-free, and genuinely enjoyable. He was knowledgeable, patient, and attentive to my needs—taking the time to understand what I was looking for and guiding me through every step of the process with professionalism and care. I never felt pressured or rushed, and I truly felt that He had my best interests in mind. Thank you again Mr. Carl Morrishow
I appreciate the service provided by Mr.
I appreciate the service provided by Mr. Carl Morrishow. From the moment I walked in, He made the experience smooth, stress-free, and genuinely enjoyable. He was knowledgeable, patient, and attentive to my needs—taking the time to understand what I was looking for and guiding me through every step of the process with professionalism and care. I never felt pressured or rushed, and I truly felt that He had my best interests in mind. Thank you again Mr. Carl Morrishow
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jonathan! We're over the moon to hear about your smooth and enjoyable experience with Carl at Johnson Lexus of Durham at Southpoint! It's awesome to know you felt supported and valued throughout the process. Thank you for sharing your story!
I appreciate the service provided by Mr.
I appreciate the service provided by Mr. Quintin Bellamy and tbe team that works with him. I always receive top of tbe lune service. Hats off to this team!!!!
I appreciate the service provided by Mr.
I appreciate the service provided by Mr. Quintin Bellamy and tbe team that works with him. I always receive top of tbe lune service. Hats off to this team!!!!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your feedback, Ruby! It is wonderful to hear that Mr. Quintin and our team continue to deliver top-notch service. Thank you for choosing Johnson Lexus of Durham, we look forward to assisting you again soon!
Prompt and Excellent service.
Prompt and Excellent service. Very customer-friendly service and support technicians. A great friendly atmosphere. Will keep going here for all my service needs.
Prompt and Excellent service.
Prompt and Excellent service. Very customer-friendly service and support technicians. A great friendly atmosphere. Will keep going here for all my service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Surendran, thank you for sharing your experience! It means a lot to hear, and we look forward to seeing you again at Johnson Lexus of Durham at Southpoint. Safe travels!
Our sales person was very nice and helpful to us.
Our sales person was very nice and helpful to us. David took good care of us and we will recommend this dealership to our friends and family.
Our sales person was very nice and helpful to us.
Our sales person was very nice and helpful to us. David took good care of us and we will recommend this dealership to our friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation! We are so glad David and our team made the experience great for you. - Johnson Lexus of Durham at Southpoint