Randy Kuehl Honda

At 5,000 + miles no complaints. First service went well. So far so good with vehicle and dealership.

I trust this dealership to fix my car on the first time. I am glad there is shuttle service. Wish you washed the car with service.

Did not go over pricing with me prior to having repair done with a recall.

Have always had good service with Honda whenever ever I needed them. I am always satisfied.

They have the friendliest service department customer service agents ever. Jonathan is exceptional and so is Joel in the parts department. They were the first two I met 14 years ago and are still there serving customers.

I just bought my first-ever car from them, a 2024 Honda HRV. I was very pleased with the experience; before I even got to CR, Justin texted me with all kinds of questions. When we started the process, I was a little overwhelmed, but the guy who I was working with was kind and explained everything because I had no idea what I was doing. The reason I am giving them 4 stars is that they explained everything that works in the car, but they did not show me how to use the remote start, which led to the battery dying and having to have my car towed back up to CR (but I didn't have to pay for the new battery and the tow truck). When I had to have my car towed back up to CR, Justin (the manager) kept me updated and even sent me a temporary car so I could get to class without charge. Besides the little hiccup, it was a great experience overall.

9/11/26 Update: I am changing my original review. Although the sales process was smooth, my first experience utilizing the service department was very unpleasant. This issue follows our third purchase from Randy Kuehl: I called on 9/7/26 after water entered my sunroof area and caused static sounds in the speaker system. To avoid further electrical damage, I had the car towed to the dealership. Because this occurred on Labor Day, I had few other options based on my location. When I called the next morning, the service department seemed unwilling to look at it. They quoted $185 just to inspect the vehicle and suggested I tow it again to a collision center, claiming that any necessary repairs would require "tearing it apart" and be very expensive. I told them I was not sure how much water got into the vehicle and I was concerned because of the reverb noise, I wanted to make sure there were no further issues. I ended up towing it a second time to Caliber Collision. They kept it inside overnight to dry, tested everything, and explained that a minimal amount of water had entered because the sunroof was slightly cracked open. They put my mind at ease, explaining that the vehicle is engineered so that major wiring does not run through that area. They dried the car, the speaker issue is resolved, and they didn't even charge me. It was thoroughly explained to me how they could tell minimal water got in, and how it probably got in. In contrast, Randy Kuehl staff couldn't explain the sunroof recalibration process and refused to even glance at the car while it sat on the lot. You would think the dealership would take more pride in their vehicles rather than simply stating the warranty is up and refusing to help. Original Review: I worked with Tim C. on a deal for a CRV; it was a hassle-free, smooth experience! This is our third purchase from Randy Kuehl and we'll continue to come back!

Favorite service department team! Good communication and timely service is what we allways get here! Thank you!

From the phone call seeking information, to setting up the appointment, to having my tires replaced, my experience was polite, professional, and easy! Thanks for great customer service Randy Kuehl Honda!

Josh Walker helped us buy our new Honda Passport. He was very genuine and we had a wonderful experience.