Reviews
Write a reviewHonest, Friendly, Fair
My husband and I just purchased a beautiful, like-new used Avalon XLS with 53,000 miles for a fair price, from Ed. Rather then being stressful, the experience was actually pleasant. Ed allowed us to drive the car to our mechanic to have him check out the car before we bought it. Our mechanic told us if we didnt want the car, he, the mechanic, would buy it, because it was in such good shape. The process of negotiating and actually buying the car, which was immaculate and had a full tank of gas, took under a half hour. We already seen all the records from carfax that Wheels of Chicagoland had published online. The manual, etc, were in the glove compartment. The experience felt like we were buying a car from a trusted relative, whose company we enjoy. ---------------------------------------------------- We had dealt with Wheels of Chicagoland before, when we sold our Honda Fit. Jeff offered significantly more money than carmax and made the sale of our car a very pleasant, easy, experience. You will not meet two nicer, sincere, or honest men than Jeff and Ed. ONE PIECE OF ADVICE - If you are not familiar with the area where the dealership is, get directions from Ed or Jeff. Don't rely totally on your GPS.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy peazy lemon squeezy.
Saw an Audi A6 online that I was interested in. Dropped by to see it, car exactly as represented in photos. No touched up picture. Believe me I looked a quite a few cars and many didn't look anything like the pics. Started car to give it a listen and made the purchase. Didn't even feel the need to test drive this car as it looked so good. The only down side I could see here is that they don't have much inventory so either the have something you're interest in or they don't. But you can count on a smooth, easy, NO B.S. experience and that's a huge plus for me. I loath the dealership experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience we ever had buying a used car
We drove over two hours to look at a used car. And the car was exactly as they advertised! The whole process took minutes and we were off with a great used car. I would recommend Wheels of Chicagoland to anyone. First time we ever had great experience buying a used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership!
They only sell cars from people they know so they get the complete history including maintenance and repairs. Very nice to work with and they really went out of their way for me. I highly recommend buying a car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased 07 toyota Rav4
Jeff was so honest and professional, very trustworthy and he made us feel comfortable and welcomed. No games, zero negotiations, gave us his best price up front! "My cars will sell themselves" -Jeff
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car dealer
Wheels of chicagoland is incredible. I recently purchased a vehicle there Ed was very kind and informative. he makes sure to take care of you and answer all your questions. it was a pleasure to get my car there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Saturday Afternoon Purchase
Met with Jeff on a saturday afternoon. Test drove 2 cars and decided on a Buick Lucerne. Jeff was very informative without salesman ship or pressure. I got a very fair price for a quality car. I recondmend this dealership with out hestitation,especially, if your an inexperienced car shopper,or do not want to deal with the tactics of a traditional dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fast, easy, no pressure experience
I was looking for a Toyota Prius to save some gas money on my daily commute. Not many around my area so found about a dozen in the Chicago area to look at. Came from northern Wisconsin for a day. Was not looking forward to the day at all, I don?t particularly enjoy car shopping and had a lot of vehicles to look at. This was my second stop. Jeff was great to work with, just gave me the keys and let me check the car out on my own. No pressure or hovering. The car was in great shape for a 2011 and had lower miles. We left to go look at the next vehicle. About 5 minutes after leaving we realized that none of the other vehicles we were going to look at had fewer miles for the price. The only reason a different vehicle would have won out would have been because of the condition. I was really happy with the condition of this vehicle so we went back immediately. I was in and out in less than 30 minutes. Jeff made the buying experience painless, and actually a bit enjoyable. By far the best experience I have ever had buying a car. Fell in love with the car on the long drive home. I?m 4 hours away, but would strongly consider coming back for our next car purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A Refreshing Experience In Purchasing a Used Car
What a Refreshing experience purchasing a quality used vehicle from Wheels of Chicagoland! I dealt with both Ed & Jeff during the course of the purchase experience. Both gentlemen were just that "Gentlemen" extremely professional, knowledgeable, and patient with me since I was in search of a specific vehicle. Throughout all telephone conversations, I found both Ed & Jeff to be "Spot on" in their descriptions of this vehicle and actually the actual condition was better when I examined the vehicle in person myself than I was told by the dealership staff. The whole process was very comfortable for me, I NEVER felt as if the staff was "Pushy" or Aggressively pursuing me to buy. This experience was like buying from a friend, or family member. The vehicle I purchased from Wheels of Chicagoland was extremely clean, well maintained and serviced with very LOW mileage for its age. All that at a very fair price. I would recommend this dealership to anyone who would enjoy a refreshing experience in purchasing a quality used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Guys To Work With!
Great experience to do business with these guys! They made buying my truck easy. I got a nice truck at a reasonable price. I would start looking here before shopping elsewhere the next time I'm in the market for a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase