Reviews
Write a reviewVery Satisfied Customer
Wasn't sure if I was ready to trade in my current van for a new one. Met with John and Chad, worked out the numbers and decided it was the right time to go ahead with it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning Sharon...thank you for taking the time to write this DealerRater review. I am glad that John Rodewald and Chad Shaw were able to assist you with your vehicle needs. We look forward to seeing you in the future. If you have not already done so, check us out on Facebook and Twitter for specials and news from around the dealership. Thank you for your consideration. Sincerely, Tina Lammers General Manager Sheboygan Chevrolet 800-459-6840
Great experience!
Everyone was very friendly and professional. We are extremely happy with our new truck and will continue to work with this dealership in the future!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello and congratulations on your new truck. I am happy that Jim Lackey was able to provide you with such a great experience; it is something we strive for with all of our customers. Thank you for your consideration, we look forward to serving you in the future! Tina Lammers General Manager Sheboygan Chevrolet 800-459-6840
The we're all very helpful, and a pleasure being there.
The dealership was very friendly, very forthcoming with information and help to find the best vehicle in my price range. They didn't push anything that would have been over my budget. They went out of their way to make sure I was comfortable and happy with my selection. I would definitely suggest to family and friends to visit the friendly knowledgeable people at Sheboygan Chevrolet Buick GMC Cadillac dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good morning Sue and thank you for taking the time to write this wonderful review. I am glad to hear that Jim Lackey and Steve O'Brien could be so helpful with your search/purchase. As a reminder, our great service does not end at the sale, so please do not hesitate to contact Jim or any of our team with questions or further needs. Thank you for considering Sheboygan Chevrolet for your purchase! Sincerely, Tina Lammers General Manager Sheboygan Chevrolet 800-459-6840
Purchasing a new Impala
This is the 4th vehicle I've purchased from the Sheboygan Auto Group. As always, they are friendly and courteous staff who ensured that they explained the process and covered any questions which I had. Great car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning and first of all...thank you for your continued support of our dealership...we appreciate it. Thank you also for taking the time to write about your experience with Ryan Schieble. If you have not already done so, please check us out on Facebook or Twitter for our specials and news from around the dealership. We look forward to serving you in the future...thank you again for choosing Sheboygan Chevrolet! Sincerely, Tina Lammers General Manager Sheboygan Chevrolet 800-459-6840
Patience and help
Greg Place patiently explained all of the features (buttons) on the dash and exterior of the car. We have had other cars which we couldn't figure out so we are grateful and now eager to use all of the fine features. Thanks to Greg.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mary Jo, thank you for taking the time to write about your experience with us. I am happy to hear that Greg Place was able to provide a great shopping experience. Knowing the features of a vehicle is half of the fun of driving them, so please do not hesitate to contact Greg or any of our team with questions. Thank you for choosing Sheboygan Chevrolet for your purchase! Sincerely, Tina Lammers General Manager Sheboygan Chevrolet 800-459-6840
Happy new car owner!
Shopping for a new vehicle has never been on of our favorite tasks. Trying to find a vehicle, then getting a good price, plus making sure that the service you will receive after purchasing is satisfying are what everyone wants. Jim Lackey and the team at Sheboygan Chevrolet made this task painless. We stopped in and checked on vehicle availability with Shakira and came back to meet with Jim and test drive a vehicle. He listened to our wish list and picked out a car to try. He is so knowledgeable on all the different vehicles on the lot, that he could pick one out for us to try with no problem. He answered so many questions during our test drive and also told us everything that we would need to know that has changed on the new cars since out last purchase. We may have been a bit unsure about purchasing the vehicle (since we had planned on trying other brands out) but in working with Jim and Dennis on pricing found we couldn't get better than what we had right in front of us. This is our 3rd purchase from this dealership and have always been happy with the service but this was by far the best salesman experience we have had in all our years of buying vehicles. We highly recommend a visit to Jim Lackey if you are considering buying or leasing a vehicle. Thanks to Jim, Shakira, Dennis, Steve and Emily for making this a pleasurable experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Jim & Val...thank you for your continued support in our dealership and for taking the time to write this wonderful review. It makes me proud to hear that our entire team (Emily Wentz, Shakira Wery, Jim Lackey and Steve O'Brien) was able to assist you with your questions and shopping needs. As a reminder, please do not hesitate to contact any of our team with questions you may have with your new vehicle. Thank you again for choosing Sheboygan Chevrolet for your dealership! Sincerely, Tina Lammers General Manager Sheboygan Chevrolet 800-459-6840
Happy Car Buyer
We have worked with John Berger several times in the past and expected good service and were not disappointed. Our salesman was Robb Graham. Rob was very knowledgeable about his products. He explained everything about the car very clearly. I am technology-challenged(I still use a flip phone) and he spent a lot of time going over that with my techie wife. Steve O'Brien was helpful with the paper work. We asked him to do it quickly and he set the timer on his phone for 5 minutes. We were done in 3 1/2 We would definitely recommend Sheboygan Chevrolet. Great service and pricing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this wonderful DealerRater review...we appreciate it! I am happy that our entire team (Rob Graham, Steve O'Brien and John Berger) was able to provide you with such a great experience. Please do not hesitate to contact any of our team should you have further questions with features on your new vehicle. Thank you again for your review and continued support of our dealership, Sheboygan Chevrolet! Sincerely, Tina Lammers General Manager Sheboygan Chevrolet 800-459-6840
My car buying experience
Took a lot of time to put the financing together. Had to wait well over an hour in the customer waiting room
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill, congratulations on your new Jeep Grand Cherokee! We are happy that Curt Koepp was able to provide you with great customer service. We are though disappointed to read that your experience was not satisfactory. We do not want anyone to leave our dealership unhappy. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie; whether in our personnel or our processes. We appreciate your feedback. We hope for future opportunity to make this right for you. Sincerely, Tina Lammers General Manager 920-459-6840
Buying my 2008 Jeep Grand Cherokee
My salesman was great. Very accommodating and and timely. I had to wait a very long time in the customer lounge (about 90 minutes) before my paperwork was ready.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon and thank you for writing about your experience with us. I am happy to hear that Curtis Koepp was able to take care of your vehicle needs. I am not so happy for the time it took to have the paperwork ready for you. I will certainly check into this matter and make sure that we do everything we can to eliminate such long wait times. Thank you for your candidness and for choosing our dealership for your purchase! Sincerely, Tina Lammers General Manager Sheboygan Chevrolet 800-459-6840
My new car salesman for life!!
This is the second vehicle purchased in three months from Steve Dewey. I helped my aunt purchase from him in July and now I came back for my new SUV. I said it then and I will say it again that it is a refreshing change to purchase a vehicle from Steve. He isn't the pushy salesman and he listens exactly to what the customers budgets, wants and needs are. I was stuck on two different vehicles at first and I drove each vehicle with him. He jokingly said the 2018 Equinox was for me over the 2017 Jeep because of what I told him I wanted in a vehicle. With me still being undecided they offered to me to take the vehicle over night. I returned the next morning when Steve had off but Steve arranged for Tina to help me. After the swap of vehicles I tried the last vehicle over night and retuned in the morning. Thankfully after driving both vehicles a little more Steve was exactly right in which vehicle best suited my needs and wants. Then he was great in searching for the exact trim, color and options I was looking for. I will definitely be back for myself In years to come and I have referred many of my family, friends and customers to Steve.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased to hear about your experience once again from our dealership Sheboygan Chrysler! Thank you for the kind words they are much appreciated. I will make sure that I forward this great review to Steve Dewey and our team! Please don't hesitate to contact us or stop by, should you have any questions or concerns. Thank you again for your purchase from our dealership Sheboygan Chevrolet! Enjoy your new ride! Sincerely, Tina Lammers General Manager 920-459-6840