Reviews
Great experience!
I worked with Steve in both 2014 and again in 2018. He made both experiences very easy and seamless. I would highly recommend working with him and will definitely do so again the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this wonderful feedback, Leslie! We're so glad you came back to see us for your next vehicle. It's fantastic to know Steve helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Sommers is great; Steve made it even better!
Steve was incredibly patient on a day when I suddenly had to make a decision to "give up" my 19 year old beloved Outback and find another vehicle to drive. As this was not a planned car search, I was somewhat distraught and unsure of what I wanted or needed to do. Steve was very helpful and seemed to clearly understand my predicament. I test drove two very different Subaru models and he was able to help me understand what the differences would mean for me, given my stated driving needs. I really liked the Crosstrek, and Steve again was able to help me figure out how I could make this work financially. I love my new Crosstrek!! And I sincerely thank Steve for all of his patience and help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review and congrats on your new vehicle! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Great experience
Dan worked hard to fix a few issues and everything went great. An overall good experience. Sommers worked hard to ensure we were happy with our car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this great review! We're excited to hear that Dan took care of you! He is a great asset and we appreciate all he does. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Great as always
I'm on my third Subaru from Sommer's. I live in Waukesha, so it's almost an hour dive if there's traffic; and there are Subaru dealerships closer, but Sommer's continues to earn my business with every visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review, Bryan! We really appreciate this feedback and I'll be certain to share your compliments with our team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
First experience with Sommer's
This is my first Subaru and Adam was a great help with my decision making. He was so pleasant to work with and I love my Forrester. Everyone at Sommer's is friendly and welcoming. I'll continue to take my business there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joanne, thanks for this marvelous review and congratulations on your new car! We are so pleased that Adam was able to provide you with such exceptional service. Enjoy your new Forrester! Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
great experience with honest and knowledgable staff
The entire experience at Sommers left me feeling confident and secure in my decision to get my first Subaru. Steve was informative, helped me find the best vehicle to suit my needs, and with Sommers, saved me a great deal of money compared to other dealers. The staff were there to help me find the best vehicle for me, not push a product. I have recommended this dealership to others, who are also very happy with Sommers and their Subaru. Will definitely continue with this relationship.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to contact Steve or any of our staff; or stop by. Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Pleasant experience
Purchasing a new Outback was the most pleasant car-buying experience in my life. Steve Hanke and all of the Sommer's employees are exceptional. Steve was very accommodating. let me drive several cars, and spent a lot of time with my wife and myself when the new Subaru was delivered. He called me several times after the car was delivered to make sure that all was well. I highly recommend Steve and would use him again for my next purchase. Jerry Friedman
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jerry, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Steve treated you with the respect you deserve. Congratulations on your new Outback! If there is anything else that we can do for you please don’t hesitate to reach out. Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Great First New Car Buying Experience
From the minute we walked in and met Jim Naus we felt at ease and comfortable. I wanted to test drive 3 different vehicles. Jim talked with us about each, showing me the features and talked about how each were different. We are Costco members which made buying the Forester a breeze. Jim showed us our options, talked through the key pieces and what to expect next. My car wasn’t on site. He communicated every step of the way through emails and phone calls to let me know where things were at. When I bought my first (used) car at a different dealership I had a really bad experience. I’m very glad we went to Sommer’s Subaru this time because this experience was 100% better. I would recommend Sommer’s and Jim to anyone who was looking for a Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a pleasure to read about your first new car buying experience working with Jim. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
As easy as it gets
Working with Craig Knabe was a pleasure. Craig guided us through the available vehicles when we needed to buy; listened to our needs, concerns, and interests and helped us find the right car. The experience was as good as a car buying experience can be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Brian and thank you for your kind words! Steve is a great asset and we appreciate him for giving you that comfort during your experience! If there is anything more we can do for you please feel free to come back and see Sommer’s Automotive anytime! Take care. Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
Great Experience!
My wife and I had a great experience at Sommers Auto. Dan Sullivan was great to work with, answered all our questions, was knowledgeable about the vehicles we were interested in buying.. There was no pressure, and the whole process was smooth from start to finish. In the end he helped us find the vehicle with the features we wanted at a good price. I would recommend anyone interested in a Subaru come and talk to Dan. Thanks Dan!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience. It's great to know Dan was able to provide you with a pressure-free and knowledgeable service experience. Please feel free to call or stop by if there is anything else we can do to help you. Best, Grant Sommer – Sales and Marketing Mananger - gs@sommersautomotive.com
