Reviews
The people Are so awesome!
The people Are so awesome! Special Alex, is a wonderful person!!! Thanks God, We met Him, today, thanks Alex again! You’re awesome!!!! God bless You !!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Scot was great to work with, timely with his responses,
Scot was great to work with, timely with his responses, Polite and made us feel prioritized.. low stress and didn’t feel pushed through the process.. Thanks Scot
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Mike Taylor is, hands down, the best service advisor that
Mike Taylor is, hands down, the best service advisor that I have had the pleasure to work with. My family has been bringing our vehicles to him for almost 5 years. Not only is Mike extremely knowledgeable, honest and thorough, he is also kind and considerate. When Mike found out that my Dad was a Veteran, he asked me if he could call him and thank him for his service. My Dad was almost 90 at the time and that phone call meant the world to him. Royal Moore Toyota is a great dealership and Mike Taylor is a big reason for that! We are definitely customers for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always happy with the Royal Moore Toyota service
Always happy with the Royal Moore Toyota service department. I always wait in the lobby and I never feel like I’ve waited an excessive amount of time for general services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
He is really nice and patient enough to explain all the
He is really nice and patient enough to explain all the questions we had..it was a very nice and pleasant experience..very realistic dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
He is a very kind person and explains everything very
He is a very kind person and explains everything very well so as not to have any doubts. I am very satisfied with his help. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service rep.
The service rep. Mike Taylor was super awesome. He made sure I was being taken care of and was super helpful. I felt super comfortable leaving my car I'm his hands. He had it in for inspection quickly, gave me a clear understanding on the condition of my car, and kept me updated every step of the way. Thank you so much Mike!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came to Royal Moore Toyota due to a check engine light
I came to Royal Moore Toyota due to a check engine light and was able to get trustworthy assistance by service advisor Mike Taylor. He was very helpful and communicated with me the issues with my Toyota Sienna. I was visiting from California and was on vacation but was worried about my minivan not being to make it back to California. Mike Taylor went out of his way to let me and my family enjoy our vacation with another Toyota Sienna. Mike also made sure our fluids were all topped off and ready for the long trip back to California. I am very grateful for Royal Moore Toyota and the service I received from the service department. I would definitely come back with any other automotive issues in the future if visiting Hillsboro Oregon. Thanks again to Mike Taylor and Royal Moore Toyota!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have previously had our vehicles serviced at Royale
We have previously had our vehicles serviced at Royale Moore, but on July 12th I brought my Toyota sienna in when the service drive opened. I had found out the night before that I would have to make an emergency drive to Southern California and my van was I need of service bedore we could leave. Mike Taylor immediately got to work and squeezed me into the schedule. He was courteous and understanding, but what I appreciated the most was his honesty and direct approach. If Mike is an example of the standard for customer service, then we will definitely continue to bring our van back to Royale Moore. Thank you, Mike, for helping to bring a little piece of mind to a very tough situation. And thank you to the technicians that did the work that helped to get us to California and back home safely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There are friendly and professional people in service.
There are friendly and professional people in service. Nice when they know your name when coming in for vehicle service or with any vehicle issue.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
