Reviews
Used car purchase
The whole experience went very smoothly. I don't enjoy buying a new car, so the "no-haggle" pricing is very appealing to me.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jill P, Congratulations on your recent car purchase at our dealership. Our "no haggle" pricing policy makes the car buying process much easier and I am happy to hear that this was true in your case. If there is anything else that we can help you with, please give us a call. Sincerely, Jay Hiller
Service Center
Mike K. from the Service department did a great job with helping me through my Ford Focus repairs. He walked me through the process and kept me updated every couple hours. He and the Service Center did a great job and I will make sure to bring any other repairs back to them. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Andy, Thank you for all of the kind words about Mike K. and our service department. Earning your confidence and trust by keeping you informed about your repairs and getting you back on the road is our main objective. We look forward to your next visit and if there is anything else that we can help you with please give us a call. Sincerely, Jay Hiller
Quick Lube
Our company has been doing business with Hiller Ford for 25 plus years. Between purchasing vehicles and general maintanance and repair they have always done the right thing. Ted Kodaski in the quick lube has very extensive knowledge of every vehicle i have ever had a question about and his "right product for the right vehicle" attitude is exactly what a small buisiness needs to servive in this economy. I have been happy in all relationships at Hiller and look forward to another 25 years of buisiness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
PPIS, Thank you for being such a loyal customer and for taking the time to write this positive review about Ted and our Quick Lube. He has many years of experience in this business and I know that he will appreciate all of your kind words. If there is anything else that I can help you with please do not hesitate to call. Sincerely. Jay Hiller
Just bought a Ford Edge from Dean at Hiller!
My husband and I just came in to Hiller to purchase our new Edge, right away we were kindly greeted by a friendly salesman named Dean. Right off the start we were comfortable with the way he treated us and knew this was the place that we were going to buy our car. We had plenty of other options to purchase and Ford was not our first choice but the edge quickly became our favorite after we met Dean.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
noni, Thank you for taking the time to write such a nice review about your salesperson Dean and our dealership. I am glad to hear that he made the car buying process go smoothly for you and your husband. It is our goal to make every customer feel as good as you did when they leave Hiller Ford. Enjoy your new Edge. Sincerely, Jay Hiller
number 1 ford dealer and salesperson Dean
We purchased and took delivery from dean at hiller ford the way he took care of us made us feel that we really made the best choice to purchase from hiller. We took delivery from dean the same day and the work that dean put in to make sure that we understood all the cool options was awsome. Dean is a great asset to hiller ford do not ever lose him or you lose us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jen, Thank you for the positive review!
Great customer service at the Quick Lube
Ted Kodaski has always been an impeccable customer service representative at the Quick Lube area. Friendly, competent, and efficient at helping me understand what I need to do to keep my 1999 Ford Escort running properly. Always a pleasure to go there. Great job, Ted!!! by Cheryl from West Allis, WI.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cheryl, Thank you for the positive review! :)
After the 3rd trip and calls to the dealer, the car I...
After the 3rd trip and calls to the dealer, the car I found doing Internet searches finally made it to the lot. I should have known after the bogus excuses for the not being on the lot, the experience inside the dealership would also be well below expectations. After showing the dealer their car was overpriced, they completely low-balled my trade. Will never return to Hiller Ford Again!
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
h8wst, Please accept my apology for the way things turned out on your recent visit to our dealership. All of our used vehicles must be inspected to meet our quality standards and sometimes this takes time to get it done right. We use several reliable sources when pricing our vehicles in order to stay competitive. In this case the Kelley Blue Book Price was $20,746 in excellent condition and our price was $16,982. I hope you were able to find the vehicle that suits your needs and if there is anything else that we can help you with, please give us a call. Sincerely, Jay Hiller
Very kowledgeable and helpfull staff. They made every...
Very kowledgeable and helpfull staff. They made every effort to make us feel special throught out the purchase process. We never felt pressured to buy. Very nice experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
3labs1jack, Thank you for the positive words about your most recent visit to our dealership. I am glad that our sales staff made your experience a pleasant one. We strive to make all of our customers feel as you did. If there is anything else that we can help you with, please give us a call. Sincerely, Jay Hiller
Great dealership
I purchased my 2008 Ford Escape from Hiller Ford and I continue to be pleased with this dealership. I take my SUV there for all maintenance checks and I am particularly happy with Ted, the oil and lube service center manager. He is a keeper! Thanks Hiller for your many years of service to the Milwaukee community.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sheila, Thank you for writing such a positive review about our dealership. It is loyal customers like yourself that keep us working hard to earn your confidence and trust when it comes to your vehicle. I am sure Ted will appreciate all of your kind words. If there is anything else that we can do for you, please give us a call. Sincerely, Jay Hiller
Inquired about a new vehicle purchase, and the people...
Inquired about a new vehicle purchase, and the people were friendly and informative. The sales staff was very helpful in my search, and i was very happy with the way i was treated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
turkpa, I am glad that our sales staff was able to answer all of your questions about a new vehicle purchase. If we can be of any further assistance, please let us know. Sincerely, Jay Hiller