Reviews
Great service
Always snappy. Gets me in and out reasonable. Prefer to keep comments precise without embellishments. Hope you all at Sons Toyota has a great day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this great feedback with us, Lynn. Customer Service is one of our highest priorities here at Sons Honda, so we try our best to get you in and out in a timely, yet professional manner. So thank you again, for letting us know how we did. We look forward to serving you again! Sincerely, Freddie Felton - ffelton@sonsautogroup.com
Great service, prompt attention, clean facility
Staff is always courteous and friendly when I bring my car in for service. Kim Jones is always courteous and keeps me updated on my service needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent review, Kimberly! It is great to know that our team was able to provide you with courteous and friendly service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Freddie Felton - ffelton@sonsautogroup.com
no upsell
They were quick and to the point. They provided straight answers and offers to the work I needed done. Did not try to offer extra services or upsell on my original need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tabitha, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Sincerely, Freddie Felton - ffelton@sonsautogroup.com
Great service
excellent service, turn around time was quick and waiting area is clean. I purchased two car from Sons Honda and both time i had great experience. I feel like Sons Honda is family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words, Rohitkumar. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Sincerely, Freddie Felton - ffelton@sonsautogroup.com
Great service
The service was relatively fast, employees were friendly, there are donuts, water and tv provided for the customer, wifi is available for me to work and the environment is clean and comfy.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Hal and thank for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Sons Honda. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Freddie Felton - ffelton@sonsautogroup.com
Great service
The service was excellent. The time of completion of the service was prompt. The facility was clean and comfortable during the waiting period.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent review, Charles! I'm glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Freddie Felton - ffelton@sonsautogroup.com
Great Service
Very professional and kept me updated on the progress. I look forward to them servicing my vehicle in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the great review, Nikita. It is gratifying to hear that you were kept informed of the progress of the work on your car. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Freddie Felton - ffelton@sonsautogroup.com
Jessica coleman
Service team was very fast and efficient, they completed my express service oil change faster than i had expected.Jessica Coleman was very welcoming and on point and very personable. Great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your review, Jamie! We really appreciate your business and are so happy that Jessica and the team could provide great service to you and your vehicle. We look forward to serving you again! Sincerely, Freddie Felton - ffelton@sonsautogroup.com
Awesome customer service, warm friendly atmosphere
My salesman, Greg Dent was awesome. He wasn't pushy and I felt completely at ease with the entire purchase at Son's Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sue, we appreciate you taking the time to leave us a great review! I am pleased to hear Greg did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Freddie Felton - ffelton@sonsautogroup.com
Car buying made easy
The salesman Gregory was very helpful in showing me what I wanted, and not pressuring me to get more than I needed, or to purchase a car before I wanted to. He made purchasing a car a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for taking your time to leave us a great review, Eleanor! Congratulations on your new car! I am pleased to hear about your great experience working with Gregory! If there is anything else we can do for you just give us a call! Sincerely, Freddie Felton - ffelton@sonsautogroup.com