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GR Chevrolet GMC

(52 reviews)
Visit GR Chevrolet GMC
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 8:00am–5:30pm
Tuesday 8:00am–7:00pm 8:00am–5:30pm
Wednesday 8:00am–7:00pm 8:00am–5:30pm
Thursday 8:00am–7:00pm 8:00am–5:30pm
Friday 8:00am–7:00pm 8:00am–5:30pm
Saturday 8:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (276) 522-4139 (276) 522-4139
Used (276) 522-4136 (276) 522-4136
Service (866) 309-1922 (866) 309-1922

Inventory

See all 167 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2015.
The Nelson Automotive Family opened our first dealership in Bassett Virginia more than 30 years ago. That Ford dealership started a business that now hosts 12 New Car Lines including Honda Toyota Mazda Scion Subaru Kia Ford Chevrolet Pontiac GMC Trucks and Cadillac at six locations across Martinsville and Henry County Virginia. The success we have enjoyed is largely because of the more than 200 motivated and experienced family members. Every one of our staff of professionals know that our future depends on your total satisfaction before during and after you purchase a vehicle. We work every day to make sure you will exper
The Nelson Automotive Family

Service center

Phone number (866) 309-1922

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought used car 2 years ago from GR Chevrolet.

Bought used car 2 years ago from GR Chevrolet. Have spent time since then taking the car for repairs every other month. Once for putting back a brace underneath that came loose. It seems that it is rusted out underneath and held together with bondo and bubblegum. It has never passed inspection (although there were inspection stickers put on the car) and will not pass inspection today. A few days ago there were 5 trouble lights on as I drove down the road. I am told there is nothing they can do. In approximately 4 years I will have this car paid for. Their offer is to sell me another car and add the balance owed onto the new loan. That runs my payment double what I told Joe Covington I could afford to pay but it will ensure that he gets his second reward for selling ANOTHER car. I can respect someoe telling me they have no car on the lot that I can afford BUT to sell someone a car that did not pass inspection (It had a badly rusted out muffler) is beyond my comprehension. After working on it every other month for two years I am pretty sure it will never and should never pass inspection.

Bought used car 2 years ago from GR Chevrolet.

Bought used car 2 years ago from GR Chevrolet. Have spent time since then taking the car for repairs every other month. Once for putting back a brace underneath that came loose. It seems that it is rusted out underneath and held together with bondo and bubblegum. It has never passed inspection (although there were inspection stickers put on the car) and will not pass inspection today. A few days ago there were 5 trouble lights on as I drove down the road. I am told there is nothing they can do. In approximately 4 years I will have this car paid for. Their offer is to sell me another car and add the balance owed onto the new loan. That runs my payment double what I told Joe Covington I could afford to pay but it will ensure that he gets his second reward for selling ANOTHER car. I can respect someoe telling me they have no car on the lot that I can afford BUT to sell someone a car that did not pass inspection (It had a badly rusted out muffler) is beyond my comprehension. After working on it every other month for two years I am pretty sure it will never and should never pass inspection.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good ,service was fairly quick ,waiting area was nice and

Good ,service was fairly quick ,waiting area was nice and service manager took care of all my needs

Good ,service was fairly quick ,waiting area was nice and

Good ,service was fairly quick ,waiting area was nice and service manager took care of all my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Had exactly what I was looking for.

Had exactly what I was looking for. In and out with my new truck with no problems. Large selection for a small.town dealer......

Had exactly what I was looking for.

Had exactly what I was looking for. In and out with my new truck with no problems. Large selection for a small.town dealer......

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I'm still in communication with them.

I'm still in communication with them. Very professional. They are doing a great job.

I'm still in communication with them.

I'm still in communication with them. Very professional. They are doing a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I couldn't have asked for a better experience.

I couldn't have asked for a better experience. Jay Whitlow was extremely helpful and meet all of my needs. If you buy your new vehicle from GR Chevrolet, they double your warranty. I would recommend GR Chevrolet and Jay Whitlow to everyone.

I couldn't have asked for a better experience.

I couldn't have asked for a better experience. Jay Whitlow was extremely helpful and meet all of my needs. If you buy your new vehicle from GR Chevrolet, they double your warranty. I would recommend GR Chevrolet and Jay Whitlow to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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If ZERO STARS was an option, that would be my choice!

If ZERO STARS was an option, that would be my choice!!!!! I do NOT RECOMMEND this dealership under ANY circumstance!!!! If I could give them back my vehicle so I could never do business with them again, I would!! Two weeks ago I scheduled a service appointment for a recall. I did this online following the instructions on the postcard sent to my home from THIS SPECIFIC LOCATION. Upon arrival on 8/19/2023 (1.5 hours away) I am informed that the parts are unavailable to complete the service. The location opens at 8:00AM, yet they did not call and notify me. They claim they did not have a phone number, which is a BOLD FACE LIE because I received a confirmation phone call from this location confirming my appointment. I have also received multiple text reminders and emails from them regarding this appointment. They have no care for their customers and have nothing to offer in return for the 3 hours of time I spent traveling to and from their dealership. This place of service IS A JOKE!!!!!

If ZERO STARS was an option, that would be my choice!

If ZERO STARS was an option, that would be my choice!!!!! I do NOT RECOMMEND this dealership under ANY circumstance!!!! If I could give them back my vehicle so I could never do business with them again, I would!! Two weeks ago I scheduled a service appointment for a recall. I did this online following the instructions on the postcard sent to my home from THIS SPECIFIC LOCATION. Upon arrival on 8/19/2023 (1.5 hours away) I am informed that the parts are unavailable to complete the service. The location opens at 8:00AM, yet they did not call and notify me. They claim they did not have a phone number, which is a BOLD FACE LIE because I received a confirmation phone call from this location confirming my appointment. I have also received multiple text reminders and emails from them regarding this appointment. They have no care for their customers and have nothing to offer in return for the 3 hours of time I spent traveling to and from their dealership. This place of service IS A JOKE!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great buying experience at GR Chevrolet!

Great buying experience-NO PRESSURE! Start here and ask for Jay Whitlow. You won't need to go anywhere else!

Great buying experience at GR Chevrolet!

Great buying experience-NO PRESSURE! Start here and ask for Jay Whitlow. You won't need to go anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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mark.harter@eastman.com

Got a oil change and tire rotation. Tire monitor system would not reset. Had to bring back for another visit to fix. One sensor had went bad. Dealership fixed with no charge.

mark.harter@eastman.com

Got a oil change and tire rotation. Tire monitor system would not reset. Had to bring back for another visit to fix. One sensor had went bad. Dealership fixed with no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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G.R.Chevrolet a Great Place for Service

G.R.Chevrolet has been a great place for me to start , I bought a SUBURBAN from them in 2013 and it's still running great, in 2017 I was able to get a great deal on a Cadillac and I always have gone back to G.R. Chevrolet for Service, I have never had a problem getting my vehicles serviced and they have always gone above and beyond to get my vehicle repaired and ready on time and I have never had problems with the service after I had the work done, G.R.Chevrolet also has Great People working for them and they are always ready to go the extra mile to get you what you want.

G.R.Chevrolet a Great Place for Service

G.R.Chevrolet has been a great place for me to start , I bought a SUBURBAN from them in 2013 and it's still running great, in 2017 I was able to get a great deal on a Cadillac and I always have gone back to G.R. Chevrolet for Service, I have never had a problem getting my vehicles serviced and they have always gone above and beyond to get my vehicle repaired and ready on time and I have never had problems with the service after I had the work done, G.R.Chevrolet also has Great People working for them and they are always ready to go the extra mile to get you what you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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C8 Corvette

Brett and the team were exceptionally helpful and made the buying process a wonderful experience and memory. Not a single detail was left unexplained and the car was detailed before we drove off the lot!

C8 Corvette

Brett and the team were exceptionally helpful and made the buying process a wonderful experience and memory. Not a single detail was left unexplained and the car was detailed before we drove off the lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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