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Boucher Chevrolet of Waukesha

(2,234 reviews)
Visit Boucher Chevrolet of Waukesha
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2022 consumer dealer award
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2022 consumer dealer award
New (866) 668-0615 (866) 668-0615
Used (866) 590-9089 (866) 590-9089
Service (877) 443-2998 (877) 443-2998

Reviews

(2,234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Chevrolet of Waukesha from DealerRater.

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always friendly, never to long of a wait

always friendly, great to watch TV while waiting, drinks and snacks if you. Person comes and let's you know when your car is ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing! We hope to see you again in the future!

Excellent Customer Service!!

This is the 4th Chevy vehicle I have bought with Diane in many years. She remembers my name and family members and it is like working with an old friend. She worked with us and got us what we wanted and fully explained our new Blazer to us. I have recommended Diane to many of my friends and will continue to do so in the future. Boucher is lucky to have her........

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear Diane continuously provides you with positive experiences here at Boucher, John!

Excellent Customer Service!

I went in having a good idea of the vehicle I wanted. The sales person gave me many options to consider in order to make the best decision for myself in regards to budget and lifestyle. I had an excellent experience and it reaffirms my decision for remaining a loyal Boucher Chevrolet customer for almost 20 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your excellent experience with us here at Boucher! We really appreciate your business and loyalty and hope to see you again in the future!

Just what I wanted. No stress purchase of another...

Just what I wanted. No stress purchase of another vehicle. Would highly recommend from here. Ease of purchase and very knowledgeable of finance and stuff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It was our pleasure! If you are ever in need of our service again, please don't think twice about coming back to us!

Consumer response

Just purchased my 4th vehicle here will prob be back for my 5th one day

Excellent experience.

We bought our 2012 Equinox from Boucher and we were really happy with the service. The repairs performed after an accident were great. For those reasons we decided to buy our 2020 Suburban from them. We liked the look of the Suburban we bought, but wanted a bench seat in the second row for our dog. They search all over for us. We would've had to change the color, wheels or options since they didn't make our choice with a 60/40 2nd row bench. We bought the vehicle anyway and I'll make something for him to stand on. I just wanted to say they spent alot of time looking for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad you have been able to take care of you here at Boucher!

Oil Change and Tire Rotation

The service was quick, technicians were friendly and the waiting room very relaxing. I also enjoyed a cup of tea while waiting. I would definitely recommend Boucher Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review!

Great customer service! Elite brand new vehicles!...

Great customer service! Elite brand new vehicles! Friendly staff. Descent prices. Great store set up. Nice vehicle detail center. Lots to choose from on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback!

Quick and effcient

Valerie guided me through the process by providing many options and making me feel at ease. She addressed any questions I had in a polite and professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled Valerie provided you with a stress-free car-buying experience!

Pat Mcinerney was awesome! Kind, friendly one of the best...

Pat Mcinerney was awesome! Kind, friendly one of the best sales person we ever worked with on buying a vehicle! 🚗 He deserves a great bonus!!! Thank you Pat!!! The Jerstads

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you enjoyed your time working with Pat to find your next vehicle! He is a great salesperson! We hope to see you again in the future!

New car purchase

Diane was awesome! Very professional and very knowledgeable! She made sure I get the best deal and by comparing all the offers they had. We are happy with our purchase and service I would recommend talking to Diane! Thank you again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad you had a positive experience with us and hope to see you again in the future!