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Boucher Chevrolet of Waukesha

(2,222 reviews)
Visit Boucher Chevrolet of Waukesha
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2022 consumer dealer award
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2022 consumer dealer award
New (866) 668-0615 (866) 668-0615
Used (866) 590-9089 (866) 590-9089
Service (877) 443-2998 (877) 443-2998

Reviews

(2,222 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Chevrolet of Waukesha from DealerRater.

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I had such a wonderful experience with this dealership!

I had such a wonderful experience with this dealership! The entire team was professional, friendly, and made the car-buying process smooth and stress-free. They were patient with my questions, transparent about pricing, and truly went above and beyond to ensure I found the perfect car. I left feeling confident, supported, and excited about my purchase. Highly recommend them to anyone looking for a dealership that genuinely cares about their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Jim Paolo General Sales Manager 262-549-1000

Everything went very well.

Everything went very well. No problems, no questions. Very kind and very helpful in my stressful situation!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Joe Obernberger Service Manager 262-549-1000

Boucher had a great selection of trucks and had exactly

Boucher had a great selection of trucks and had exactly what I was looking for . Tim was great to work with . He listened to exactly what we wanted and made the whole purchase very enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Boucher Chevrolet of Waukesha! Jim Paolo General Sales Manager 262-549-1000

Tim was fantastic.

Tim was fantastic. Made the process easy and pleasant. Would certainly work with hlm agaln!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Paolo General Sales Manager 262-549-1000

This place is great.

This place is great. Worked with a handful of people besides my salesman Tim. They were all great and went over and beyond my expectations! By far my best experience when buying a vehicle. Truly care about the customer! Im from out of state and the crew worked great with me to make a smooth quick transaction. Would HIGHLY RECOMMEND!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Boucher Chevrolet of Waukesha! Jim Paolo General Sales Manager 262-549-1000

Good communication.

Good communication. Friendly staff. Travis was great. Adam is a great employee too Andrew was very helpful also

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Boucher Chevrolet of Waukesha. We look forward to having you as one of our valued customers for many more years to come! Joe Obernberger Service Manager 262-549-1000

Had an time set to pick up our car and we’re not attended

Had an time set to pick up our car and we’re not attended to almost a full hour after our original set time.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Boucher Chevrolet of Waukesha. It's great to hear that we were able to assist you and that you had such a positive experience. Jim Paolo General Sales Manager 262-549-1000

I really thought it was a great experience.

I really thought it was a great experience. Process was very organized, no threatening pressure to purchase the vehicle or any additional items.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Jim Paolo General Sales Manager 262-549-1000

In short, I don’t plan on making any future auto

In short, I don’t plan on making any future auto purchases from any Boucher dealers after this last experience. I’ll go back to the reliable Toyota Tundra

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Obernberger Service Manager 262-549-1000

Was a good buying experience, very responsive during the

Was a good buying experience, very responsive during the process and open & transparent dialogue. Pick up process of the car took way too long though (clarifications, financial docs, etc.).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Boucher Chevrolet of Waukesha. We appreciate your business and hope to see you again soon! Jim Paolo General Sales Manager 262-549-1000