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Boucher Nissan Waukesha

(1,911 reviews)
Visit Boucher Nissan Waukesha
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–12:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (877) 468-4523 (877) 468-4523
Used (866) 690-6248 (866) 690-6248
Service (888) 824-7969 (888) 824-7969

Reviews

(1,911 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Boucher Nissan Waukesha from DealerRater.

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Good experience.

Good experience. Jason answered and questions we had and explained everything well Pleased with how everything worked out

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Shirley, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Always have great service!

Always have great service! Whenever I take my care I my car in for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Customer service was exceptional.

Customer service was exceptional. Commitment to Nissan Brand and positive customer experience was exceptional. I found out that DaMarcus stayed late to finish the work on my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Yes

Mel gave me a ride today work after dropping my car and

Mel gave me a ride today work after dropping my car and Michael kept me informed

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Missie, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

Came In For a tire issue.

Came In For a tire issue. Fixed in decent time Worked with fleet management for me

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

Prompt and professional staff and courteous employees.

Prompt and professional staff and courteous employees. I had a good experience. Tyler was very professional and courteous. It was a good first experience at this dealership for a maintenance check on my new vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we are glad that Tyler was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

Start to finish everyone I interacted with was great.

Start to finish everyone I interacted with was great. Car was taken in immediately after arrival and aligned with appointment time. All expectations with regard to the work I wanted done on the car were met. Everything was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mathew, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Peng Was very professional and didn’t pressure me at all.

Peng Was very professional and didn’t pressure me at all. He did a great job of outlining the features and all of the purchase options. I would definitely request him by name next time I’m in the market again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Martin, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

Excellent Service!

Excellent Service! I was very shook up and crying. Nick spoke to me on the phone and when I arrived. He was calm and professional and made me feel better. One woman also came to give me water and comfort me. Thanks you for your help and expertise!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Emily, we're so glad you enjoyed working with Nick! We will be sure to share your kind words with him! We do hope we can be of assistance in the future. Take care!

Everything was coordinated to fit my schedule.

Everything was coordinated to fit my schedule. Michael was extremely helpful in helping me choose tires. Everyone was kind and helpful. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, we're so glad you enjoyed working with Michael! We hope to be of service to you again in the future. Best wishes, Boucher Nissan of Waukesha