Reviews
Easy to schedule an appointment.
Easy to schedule an appointment. Very courteous service. Nice waiting room. 2 hours to accomplish an oil change and tire rotation was an hour more than I expected.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com
You are convenient and polite.
You are convenient and polite. Your explanations are thorough. Your staff is friendly. You have finally fixed the car wash! Chad was excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com
Very good attention and efficient service They took
Very good attention and efficient service They took less than the estimated time and I liked that
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com
The series was great everything was explained Kevin got
The series was great everything was explained Kevin got me in right away and very courteous
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com
Excellent service and customer service!
Excellent service and customer service! My only complaint is the wait time as I was there a long time for having a scheduled appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com
Kevin was extremely helpful after an unfortunate oil
Kevin was extremely helpful after an unfortunate oil overfill situation. He got my car fixed right away.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Erin, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kevin met your expectations. Thank you for choosing Heiser Toyota. We look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com
Good All is good.
Good All is good..u need to stick to one question!!! One question only..that's why I don't do these surveys
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com
First time I dealt with Kevin and it was a pleasure from
First time I dealt with Kevin and it was a pleasure from beginning to end dealing with him! Very attentive, informative and pleasant! Service was fast!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com
I have been going to Heiser since I bought my car from
I have been going to Heiser since I bought my car from there in 2009. They are the only service I go to for work on my car. And the Camry I own is coming up to 350,000 miles!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com
Kevin was my service guy.
Kevin was my service guy.Very courteous and friendly. He kept me informed throughout the appointment. A very pleasant experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com