Reviews
I got the help I needed and they helped with making it
I got the help I needed and they helped with making it possible for me to get a car.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Lorri was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!
Service was great as usual.
Service was great as usual. In and out in less than two hours for an oil change, tire rotation, and emissions.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Adam, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Roger was attentive, honest, and incredibly knowledgeable
Roger was attentive, honest, and incredibly knowledgeable when I was purchasing my Tacoma. He was quick to respond and even sent a few videos of the vehicle prior to me making the 5 hour drive to Heiser. I will be purchasing my future vehicles and referring my family and friends to him! Colt was super quick with the finance paperwork and walked me through the additional plans that I could add. He was able to help me pick a certain add on that would be beneficial rather than pushing me to purchase something that I wasn’t sure of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!
Tom was terrific to work with.
Tom was terrific to work with. He was informative and followed through well. Good experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Tom. We look forward to working with you again in the future.
Great service experience.
Great service experience. I added on two services in addition to my scheduled oil change and they were very accommodating.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Kevin wasn’t helpful made us schedule an appointment even
Kevin wasn’t helpful made us schedule an appointment even tho the car was being brought in that same day with a front flat tire which isn’t safe to drive. I have a newer 2022 RAV4 and all the packages seems odd he’s make me schedule an appointment when the guys got my car in and out in less than a few hours. My son in law and daughter were trying to take care of it while I had their daughter at recital dance. Also should be noted the attitude of rudeness from Kevin when talking with my daughter. Also I didn’t cancel the appointment he made for Monday when my car was fixed on Saturday should have been something he should have done we made it clear the car was on its way Saturday.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dear Valued Customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.
I love the service at Heiser.
I love the service at Heiser. I wouldn't go anywhere else. Nice job guys.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Great experience!
Great experience! Darrin helped explain the numbers and answered all questions and concerns. I highly recommend working with Darrin!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Darrin was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!
We received Excellent service and the friendliness from
We received Excellent service and the friendliness from customer service department was outstanding. Great 👍 and thanks
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Service without any complications.
Service without any complications. This was a scheduled regular maintenance visit for Highlander. Nothing was added.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!