Cowboy Kia

Unfortunately, will not be buying another car from them. The sales department and buying a car was great. Have had the car for 4 years it has been impossible to use their service department for anything for my car. The only options given are dropping the car off for days at a time. When this is the only car for a family this is not possible. It is important to me to be able to use the place I get my car from to service it and this has just not been the case. Car had an issue with decaling in the beginning and still waiting 4 years for a call to say the part was in for them to replace it. Lucky this was just cosmetic and we have dealt with it. Car now having actual issues and will have to search out a different option for full care much like I had to do for routine maintenance. As when called with seeing many 20+ open appointments for a date online to make sure I chose the best person to make the appointment with, was told cannot book any of these appointments only option us for me to drop my car off and wait multiple days for it to even potentially be looked at. Very disappointed in my care from this dealership. Seems like they only care about selling a car, not retaining a customer. About to be buying a new car in the next 6 months and will definitely not be going here.

Sales section is great. Service section not at all any good. Why I had to make an appointment. Sit half a day. Be ignored and still my vehicle sits in the parking lot. No one help me.

Sales department is great. Service department not at all. They ignore customer and takes way too long to even diagnose vehicles. I had appointment at 8 AM. At noon still sitting in parking lot. What gives cowboy Kia?

Alyssa was the person I work with and she keep her word from when I talk to her over the phone I came in and she got the job done so if you ever get a car from cowboy Kia ask for her she will get you the best deals and make sure you walk out and something

Joe is a great person to help with customer service explained everything to me about my car service.

Alyssa was great! She was very patient with my mother in law and helped her find the best car for her!

Miss.Alyssa , sales lady, was extremely patient and met with my wife and I on four different occasions, we told her we were shopping around, we kept returning to her not just for the car we were looking at but also because of the help she gave us and her sparkling personality, we bought the car from her and are happy with the purchase. See her if you want great assistance in buying, she's the best!!

Cowboy Kia is a good Dealership to do business with and buy a vehicle. Virgil Barnes was very helpful.

I worked with Me’Kayla at Cowboy KIA. She was extremely professional, nice. And made our experience such a pleasure. She took care of my car in no time and I couldn’t be happier with her service. Thank you Me’Kayla for your service and kind actions. We appreciate you.

Matthew is the greatest. Excellent Customer Service. He Goes above and beyond. 10/10. Thanks.