Read reviews that mention:
If you are told somthing is included in your purchase make sure you ask for a price. I was told a quantum sealant package was included with my purchase... and found out it cost $1595... I was told we can re structure the deal but they would give me less for my trade if we did re structure it so it would be in my best interest to keep the charge.
We run our business to be straightforward and to provide excellent value for customers so I am surprised to read this. I would like to look into this ...situation further, but without your name I won't be able to locate your contact information. Please give me a call when you have a moment. Thank you, Mark Webb - General Sales Manager - 936-521-2157
The salesman and staff went above and beyond to help me get the car I wanted at a good price. It was very easy going
We appreciate you taking the time to write Cowboy Kia a five-star review! It always makes our day to know that customers are on the road in the vehicl...es they wanted!
The unity of the managers and staff is excellent I needed extra help with my car and Richard and David the managers explained in detail what needed... to be done. Joan in the Service Dept. did an excellent job in getting my car repaired. Thank you Thank you. Thank you. Mamastrong
Outstanding job by the salesman Emil, worked a deal with the sales manager that all parties were ok with. Both listened and I drove home in a used 2019... Forte. A special shout out to finance manager Mike Ogaz took the time to not pressure and explain the additional coverages offered to me. Thanks to all the staff at the dealership.
Hi Douglas, thanks so much for taking the time to review Cowboy Kia! We're excited to hear about the seamless purchase of your Kia Forte- congrats! Em...il & Mike are great to work with and will appreciate this positive feedback. Enjoy your new ride!
I stopped by service Monday 2/17/20. I didn't have an appointment and I was having a very weird issue. Without missing a beat Donnie and Gary jumped into... action to figure out what could be causing this issue. I didn't have time to drink the complimentary TINY bottle of water (they used to be regular size) before Gary was telling me that I was ready to go. I went back inside their lair and they explained the situation to me in terms that I could easily understand. They were both very professional and I truly appreciate the job they did for me. I have to wait for the part to arrive, but that's not a big deal. Premier customer service. Thanks
We are happy to hear that Donnie and Garry helped fix your vehicle's issue. At Cowboy Kia, we are dedicated to getting customers back on the road! Tha...nks for trusting us!
Derek and Vigil were our sales people and man were they awesome. They did anything and everything to help us out. I would recommend them to anyone.
Jackson and Ruth, thank you for the review!! We are so proud to have you both as customers here at Cowboy Kia. We will certainly let Derek and Vigil k...now that you appreciate their help!
We just bought a used 2019 Kia Rio. Ryan was an excellent sales person! He was knowledgeable about the vehicle we were looking for! The transition went... very smooth. I would definitely recommend him again.
Thank you for the 5-star review! We are happy to hear that you enjoyed working with Ryan and our sales team here at Cowboy Kia. Providing our customer...s with knowledgeable and friendly service is what we strive to do here, and it means a lot to know that we lived up to our values. Enjoy your 2019 Kia Rio!
I went in to trade my car for a soul. Emry greeted me and was awesome! He was very friendly and knowledgeable about all the cars and features! I recommend... this place! Bonus they have a popcorn machine!
Rachel - thank you for mentioning the popcorn machine :). We appreciate having the opportunity to serve you and look forward to seeing you again at Co...wboy Kia!
Everyone was very helpful and friendly. Made our car buying experience less nerve racking. Even our kids were well taken cared of which made that an extra... plus in our book
Hi Jose - We are so glad to hear that you and your entire family enjoyed your visit with us at Cowboy Kia! Thank you so much for the great review. We ...hope that you are all loving your new vehicle.
One day buying and delivery service; the staff was easy to deal with; selection of cars was good, and while I bought more than I intended, I am delighted... with my new SOUL.
Congrats on your new Kia Soul, John! We love to hear that you were able to get into your vehicle quickly and easily. Thank you from all of us at Cowbo...y Kia.