Cowboy Kia

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
703 lifetime reviews. Includes reviews of Cowboy Kia from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    April 23, 2020

    If you are told somthing is included in your purchase make sure you ask for a price. I was told a quantum sealant package was included with my purchase... and found out it cost $1595... I was told we can re structure the deal but they would give me less for my trade if we did re structure it so it would be in my best interest to keep the charge.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We run our business to be straightforward and to provide excellent value for customers so I am surprised to read this. I would like to look into this ...situation further, but without your name I won't be able to locate your contact information. Please give me a call when you have a moment. Thank you, Mark Webb - General Sales Manager - 936-521-2157

  • 5.0 out of 5
    April 16, 2020

    The salesman and staff went above and beyond to help me get the car I wanted at a good price. It was very easy going

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We appreciate you taking the time to write Cowboy Kia a five-star review! It always makes our day to know that customers are on the road in the vehicl...es they wanted!

  • August 31, 2018

    The unity of the managers and staff is excellent I needed extra help with my car and Richard and David the managers explained in detail what needed... to be done. Joan in the Service Dept. did an excellent job in getting my car repaired. Thank you Thank you. Thank you. Mamastrong

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    March 23, 2020

    Outstanding job by the salesman Emil, worked a deal with the sales manager that all parties were ok with. Both listened and I drove home in a used 2019... Forte. A special shout out to finance manager Mike Ogaz took the time to not pressure and explain the additional coverages offered to me. Thanks to all the staff at the dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi Douglas, thanks so much for taking the time to review Cowboy Kia! We're excited to hear about the seamless purchase of your Kia Forte- congrats! Em...il & Mike are great to work with and will appreciate this positive feedback. Enjoy your new ride!

  • 5.0 out of 5
    February 20, 2020

    I stopped by service Monday 2/17/20. I didn't have an appointment and I was having a very weird issue. Without missing a beat Donnie and Gary jumped into... action to figure out what could be causing this issue. I didn't have time to drink the complimentary TINY bottle of water (they used to be regular size) before Gary was telling me that I was ready to go. I went back inside their lair and they explained the situation to me in terms that I could easily understand. They were both very professional and I truly appreciate the job they did for me. I have to wait for the part to arrive, but that's not a big deal. Premier customer service. Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are happy to hear that Donnie and Garry helped fix your vehicle's issue. At Cowboy Kia, we are dedicated to getting customers back on the road! Tha...nks for trusting us!

  • 5.0 out of 5
    January 9, 2020

    Derek and Vigil were our sales people and man were they awesome. They did anything and everything to help us out. I would recommend them to anyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jackson and Ruth, thank you for the review!! We are so proud to have you both as customers here at Cowboy Kia. We will certainly let Derek and Vigil k...now that you appreciate their help!

  • 5.0 out of 5
    January 2, 2020

    We just bought a used 2019 Kia Rio. Ryan was an excellent sales person! He was knowledgeable about the vehicle we were looking for! The transition went... very smooth. I would definitely recommend him again.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the 5-star review! We are happy to hear that you enjoyed working with Ryan and our sales team here at Cowboy Kia. Providing our customer...s with knowledgeable and friendly service is what we strive to do here, and it means a lot to know that we lived up to our values. Enjoy your 2019 Kia Rio!

  • 5.0 out of 5
    November 26, 2019

    I went in to trade my car for a soul. Emry greeted me and was awesome! He was very friendly and knowledgeable about all the cars and features! I recommend... this place! Bonus they have a popcorn machine!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Rachel - thank you for mentioning the popcorn machine :). We appreciate having the opportunity to serve you and look forward to seeing you again at Co...wboy Kia!

  • 5.0 out of 5
    November 22, 2019

    Everyone was very helpful and friendly. Made our car buying experience less nerve racking. Even our kids were well taken cared of which made that an extra... plus in our book

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Jose - We are so glad to hear that you and your entire family enjoyed your visit with us at Cowboy Kia! Thank you so much for the great review. We ...hope that you are all loving your new vehicle.

  • 5.0 out of 5
    November 20, 2019

    One day buying and delivery service; the staff was easy to deal with; selection of cars was good, and while I bought more than I intended, I am delighted... with my new SOUL.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congrats on your new Kia Soul, John! We love to hear that you were able to get into your vehicle quickly and easily. Thank you from all of us at Cowbo...y Kia.

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