Reviews
Salesperson lacked knowledge but smooth finance process
My salesperson was not able to answer most of the questions I had so I do t consider him as “selling me the car”. Finance process was quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Warm and friendly
Emelio Garcia is an excellent service writer, very efficient and knowledgeable and takes very good care of his customers. All employees I made contact were very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
easy appointment for the maintenance service and I’m taken care of within 5 mins of arrival. Car returned in time promised. No additional costs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Professional friendly and clean facility.. My service consultant is very knowledgeable never makes you feel rushed and most of all always return phone calls promptly...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service!!
Very smooth process. Knowledgeable, friendly and efficient. I would definitely use again. I live in north Florida and Eddie helped to get my car to me safely. Thank you:)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best LEXUS dealership !
On my 6th LEXUS and I wouldn't drive any other car. Best experience and great customer service ...12 years later and will keeping trading for another great LEXUS.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful staff
I am always pleased with the efforts of your staff. From Jacob Shaunfield,,Alex Alfonso and Chris at the loaner department they couldn’t be more Professional. Thanks to you all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very great service
Very fast and great service. I showed up and he was quick, clear and willing to help. He never applied any pressure to purchase anything and were very informative. I am extremely appreciative of the service that you provided to us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New lease of Nx300
Thank you to Johel Alvarez For making all posible for me to lease my new Lexus NX 300, I love my new Lexus if you are looking for a new Lexus go to Lexus of West Kendall and ask for Johel Alvarez he will help you . I am so Happy with my new Lexus
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New lexus lease
Just leased a nx 300 my sales man was johel alvarez and my finance guy was george garcia, great experience very good people and amazing service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
