Lexus of Chandler

I just bought a new car from Lexus of Chandler. I had the best experience. Robert James was the professional salesperson I had. He made the whole experience so calm and no pressure, and really had my best interest at heart. If it wasn't for Robert James I would have not driven off with a new car. I had gotten a few people refer me to him because he doesn't just take this as a job, he puts his whole heart in to his customers. Thank You Robert for a great experience! Danette

Traded in a 2017 Kia for a leased 2017 RX 350. There was an issue with money (dealer owed me) and it took forever to obtain the money. Called the Manager of the dealership and he never returned my call. Waited 9 days to receive my money. No apologies offered for the delay which was promised. This is NOT the way to treat a customer. If you want to purchase/lease a Lexus, do NOT go to this dealership.

The facility is so clean & welcoming! Nina was very helpful, accommodating and answered all my question. Thank you! I love my new NX.

I have been looking for NX200t for the longest time with some features that I don't need and I found it in this dealership on the time that my old car started to show age. It was Saturday when we went to this place, was met by Nina DiCarlo and she was very respectful & helpful, she answered all my questions! I thought to myself that if this car is still here when I come back, it's mine. We went back Tuesday, they were almost close but Nina was very patient. We went home late maybe 1030 that night & drove my dream car. It was too late to show me all features. We decided that I come back for detailing & tinting and then agreed on "in service" me on the many features of the car by Nina. I dropped the car Thursday night after work, there was a guy with white shirt (I can't remember his name), he was very helpful. I appreciate Nina for being patient with me and the service department, Miguel.

Had a great experience leasing a RX350 with Lexus of Chandler. Our sales associate Toddy Levy was knowledgeable & professional and wouldn't hesitate to recommend him to anyone. Great experience.

Best overall car buying experience. Easy to deal with, thourough and polite. In and out the door with a test drive,new car, bill of sale and warranty in 2.5 hours from the time I walked in. The certified car warranty and two year free service plan is unheard of. I would highly recommend this dealership.

I think I got a good deal at Lexus of Chandler. Couldn't say anything about repairs.

We are senior citizens and we have had our Lexus for about a year. It has a navigation system which we had never used. We made an appointment at the dealership to give us a basic understanding of the Navigation system. Gene Penna could not of been nicer in explaining things and was really patient with us. He is a great teacher and we learned so much from just that one meeting. We really do appreciate the time that was given to us old folk!

Jean goes out of his way to support his customers. His patience, diligence, commitment to meet customer needs is above and beyond my expectations.

So far i buy a rx450 h use from this dealer the car have replace the front bumper and they never telling me all history from this car into i show my car to all my friend and all telling me this car have been accident now i call them asking about that and they telling me they didn't khow how do they didn't know is there car right. Again don't ever buy car from this dealer they are scams customer i'm I'll going sue them i know it have a law to protect customer i have to find a way to sue them