Reviews
I have brought my Audi in 4-5 time for the same issues
I have brought my Audi in 4-5 time for the same issues and everytime I get it back the issue is still there. Unfortunately I can’t take it to any other repair shop because the of the right to my warranty contract that Rocky Mountain has. But I do wish that they would just fix the issue or admit they don’t know how to
I have brought my Audi in 4-5 time for the same issues
I have brought my Audi in 4-5 time for the same issues and everytime I get it back the issue is still there. Unfortunately I can’t take it to any other repair shop because the of the right to my warranty contract that Rocky Mountain has. But I do wish that they would just fix the issue or admit they don’t know how to
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, my Name is Michael Sapanaro, I am the Parts and Service Director with Rocky Mountain Auto Brokers. First I would like to apologize for the poor experience you have had with us. I would like to help you with this situation if you would be ok with this? If so please feel free to contact me so that we can discuss the details of your situation and come to a possible resolution for you. My direct line 719-477-9009 ext.2001 or email me at mike@rmabinc.com
Staff was efficient & easy to work with, they provided
Staff was efficient & easy to work with, they provided honest feedback & friendly. Made a hard process very smooth and easy. Good selection of cars with low mileage and reasonable prices. We enjoyed doing business with Rafael!!! Thank you team
Staff was efficient & easy to work with, they provided
Staff was efficient & easy to work with, they provided honest feedback & friendly. Made a hard process very smooth and easy. Good selection of cars with low mileage and reasonable prices. We enjoyed doing business with Rafael!!! Thank you team
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Neiman was friendly, knowledgeable, and easy to work with
Neiman was friendly, knowledgeable, and easy to work with I would recommend buying from him again
Neiman was friendly, knowledgeable, and easy to work with
Neiman was friendly, knowledgeable, and easy to work with I would recommend buying from him again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!
Hello, this is Ricky the General Sales Manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!
They were able to schedule service for the next day at a
They were able to schedule service for the next day at a convenient time for us. The efficiency with which a windshield damage claim was handled was evident that they value their customers' time.
They were able to schedule service for the next day at a
They were able to schedule service for the next day at a convenient time for us. The efficiency with which a windshield damage claim was handled was evident that they value their customers' time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!
Very pleasant, willing to work with my budget and my
Very pleasant, willing to work with my budget and my preferences. Enjoyed the visit and ended up buying a vehicle that was nicer than what I initially expected.
Very pleasant, willing to work with my budget and my
Very pleasant, willing to work with my budget and my preferences. Enjoyed the visit and ended up buying a vehicle that was nicer than what I initially expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!
Had a wide variety of vehicles and knowledge from
Had a wide variety of vehicles and knowledge from salesman was very good. Salesman was friendly and not pushy.
Had a wide variety of vehicles and knowledge from
Had a wide variety of vehicles and knowledge from salesman was very good. Salesman was friendly and not pushy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!
Bought the car so really what mores is there really need
Bought the car so really what mores is there really need to be said? Overall friendly staff.
Bought the car so really what mores is there really need
Bought the car so really what mores is there really need to be said? Overall friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!
Used to trust the service.
Used to trust the service. I purchased maintenance and detail package online but the service department didn't recognize it. The access panel underneath the car wasn't secured and I had to stop at a dealer to have it repaired while on a road trip to Washington. When I returned to finally get a receipt for the work, the sec Mgr just said OK many times even after I showed the old panel. No explanation, no apologies no attempt to win me back. Im not going back.
Used to trust the service.
Used to trust the service. I purchased maintenance and detail package online but the service department didn't recognize it. The access panel underneath the car wasn't secured and I had to stop at a dealer to have it repaired while on a road trip to Washington. When I returned to finally get a receipt for the work, the sec Mgr just said OK many times even after I showed the old panel. No explanation, no apologies no attempt to win me back. Im not going back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, my Name is Michael Sapanaro, I am the Parts and Service Director with Rocky Mountain Auto Brokers. First I would like to apologize for the poor experience you have had with us. I would like to help you with this situation if you would be ok with this? If so please feel free to contact me so that we can discuss the details of your situation and come to a possible resolution for you. My direct line 719-477-9009 ext.2001 or email me at mike@rmabinc.com
This was a very quick buy and i did not want any extras.
This was a very quick buy and i did not want any extras. So the deal went very quick.
This was a very quick buy and i did not want any extras.
This was a very quick buy and i did not want any extras. So the deal went very quick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, this is Ricky the General Sales Manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!
I was able to contact them about a vehicle and arrange a
I was able to contact them about a vehicle and arrange a purchase over the phone. What was not disclosed on their website was a $1399 protection package that was non-optional including oil changes for an electric car. The great deal I thought I was getting turned into less of a great deal. However, I am still happy with my new vehicle.
I was able to contact them about a vehicle and arrange a
I was able to contact them about a vehicle and arrange a purchase over the phone. What was not disclosed on their website was a $1399 protection package that was non-optional including oil changes for an electric car. The great deal I thought I was getting turned into less of a great deal. However, I am still happy with my new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!