Reviews
Superb Maintenance
I made an appointment for alignment and service. Met with Jon Thiel maintenance Technician who has performed most of the maintenance on my vehicle and talked about issues. He and the maintenance supervisor took the vehicle for a test ride. All in all superb visit and I feel like my vehicle is being well looked after.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ronald and thanks for your kind words! We appreciate Jon as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Best regards, Terry Posseen, Service Director
Up close and personal with a deer!
We were traveling back to Illinois from a vacation in Oregon when we hit a deer. Due to having to get grandkids back to start school, we had very little options but to buy a new car. Both the service and sales department went out of their way to help up.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Peter. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best regards, Ray Scozzari, New Car Manager
Great service, very informative & Friendly
Picked up a new Truck and dealt with very professional people all the way around. They were very informative and explained everything in more detail than was required.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, it was a pleasure to read about your car buying experience at Denny Menholt Chevrolet. Congratulations on your truck! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. We look forward to seeing you again in the future! Best regards, Ray Scozzari, New Car Manager
Parts and Service Dept
I've dealt with more than a few dealerships. I can honestly say that your service is the best. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Roger and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Denny Menholt Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best regards, Ray Scozzari, New Car Manager
Del Moser
In the 10 years I have been served by Denny Menholt, I have always been treated fairly; the service has always been very prompt with exceptional care.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Delbert and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you for your loyalty and hopefully we get to see you again! Best regards, Terry Posseen, Service Director
Exceptional Customer Service
Denny Menholt Service Department has provided me with excellent customer service. I brought my Traverse in for a follow service check-up of an AC/Heating system issue. The problem was resolved, and I was scheduled to pick up my car the same evening. I have a very hectic work schedule and two teenage daughters, so could not make it work to pick up the car before closing. I planned to get the car the following morning. Another scheduling issue arose, and I wasn't able to make it that morning. I called Gus, my service writer and explained my situation. He had one of the techs take the Service Manager's personal vehicle to pick me up at my house and bring me to the dealership. My car was waiting and ready to go, Gus took care of the paperwork and I was on my way to my next appointment -- and on time!! Gus has been exceptional in meeting all my needs and provides stellar customer service. I will never go anywhere else for my vehicle service except Denny Menholt Chevrolet!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Gus was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best regards, Terry Posseen, Service Director
Great service and very helpful
Darrell in the service dept. was very helpful and made my service call very easy. Had my 2014 Chev truck done sooner than he said and even did a car wash on my truck. He is great with people and does an excellent job. Thanks Again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing about your visit with us! I am happy to hear that Darrell was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Best regards, Terry Posseen, Service Director
Treated right
I was fortunate to have Brian Fisher and a sales trainee Daniel Brozovich they were great to talk with and knew their cars and trucks. Bottom line they took care of us, any questions were answered. I will be back for my next vehicle when the time comes
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Brian and Daniel were able to meet your needs. At Denny Menholt Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Ray Scozzari, New Car Manager
service good..water in fridge
I dropped the car off previous night for service the next day. I had to inquire and call to see if vehicle was finished, In the afternoon. I was a little disappointed that it was not washed but did receive a Car wash certificate for use in next 30 days. I also asked when service for transmission check and other motor checks likea tune up, I was informed I would be notified .
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your great review, Duane. We do appreciate your patience for the wait that you encountered. We work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Sincerely, Terry Posseen, Service Director
Excellent
Denny Menholt has the best service and quality employees. Their service is quick and dependable! Denny Menholt is the BEST!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thomas, it is very kind of you to write us such a nice review. We aim to satisfy every customer that comes in the door, and the fact that we did that above your expectations is really great to hear. Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook and Twitter pages for exclusive offers. Sincerely, Terry Posseen, Service Director