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DePaula Chevrolet

(7,183 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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Very good nice people would highly recommend this...

Very good nice people would highly recommend this dealership to anyone Matt the salesman is good and John the money was too no pressure they help you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience buying a vehicle from DePaula Chevrolet...

My experience buying a vehicle from DePaula Chevrolet with the guidance and expertise of Andre Pope was fantastic and has definitely left me feeling proud and at peace with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

DePaula Chevrolet offers a high quality product and...

DePaula Chevrolet offers a high quality product and excellent service. I only purchase my cars and trucks there. All staff members are friendly and at all times, professional. Dennis Walters is the best service manager in the Capital Region.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealership was very nice my only complaint was that we...

Dealership was very nice my only complaint was that we were there ALL day which was very frustrating, Our sales consultant Kwame Jarvis was awesome He was patient, understanding and professional. He knew I was not happy about how long the process takes and tried to make it as easy as he could. The process to buy a new car is to long and needs to be streamlined.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a pleasure and easy to deal with Rick and all my...

It was a pleasure and easy to deal with Rick and all my concerns were addressed. They took some extra time and drove so monitors would reset so when I picked it up it had a new inspection sticker on it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

We met with both Santiago and Kwame during our search for...

We met with both Santiago and Kwame during our search for our 2021 Equinox. Kwame was able to be a great help once we found the perfect vehicle. He made sure the process went as quickly as possible and very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good sales rep in Mathew, excellent finance guy Manny....

Good sales rep in Mathew, excellent finance guy Manny. Price could have been better. Don’t like the back and forth on price. Otherwise, good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience. Salesman and staff were excellent....

Great experience. Salesman and staff were excellent. Would totally recommend DePaula to my friends and family. I will definitely go back for my next new vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mr DeJesus has been helpful throughout the process of...

Mr DeJesus has been helpful throughout the process of purchasing my Corvette. George was patient with my various inquiries about the order status of my Corvette. He was courteous ,friendly and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome people. Always try to please the customer even...

Awesome people. Always try to please the customer even when they are very busy. Mike my service consultant was top notch and was great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.