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DePaula Chevrolet

(7,183 reviews)
Visit DePaula Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–7:00pm
Tuesday 8:30am–7:00pm 7:00am–7:00pm
Wednesday 8:30am–7:00pm 7:00am–7:00pm
Thursday 8:30am–7:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2022 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (518) 293-4456 (518) 293-4456
Used (518) 293-4494 (518) 293-4494
Service (518) 293-4334 (518) 293-4334

Reviews

(7,183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DePaula Chevrolet from DealerRater.

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First car for daughter

My daughter is ready for her first car!! Very exciting for her and nerve-wracking for me. Johnny reassured me, showed me the safest vehicles and also helped me convince my daughter that it's not all about look but more importantly safety and cost. We haven't purchased just yet but the service WOWd us, so we'll be back to get Sarah's first car from Johnny. He deserves a raise!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your review of Johnny and we're glad you had a great experience at the dealership! Thank you for your feedback and recommendation!

Beautiful experience

I had been looking for a used Cruze which they had on the lot. Tyler let my wife and I drive the vehicle around the area then gave us an excellent price. Stress free experience he was able to get us in the vehicle and drive it home the same afternoon All in all, it worked out beautifully!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

We're glad you found what you were looking for with Tyler, Thank you for your review and your recommendation!

Painless Experience

Bought a new Malibu at DePaula in 2016 and had a good experience, so when I was looking for a used vehicle, I went back. The process was fairly painless and fast. I dealt with the same salesman on both occasions. Tyler was professional and knowledgeable, so we were able to come to a deal quickly, putting me in my new ride in 24 hours. I was hesitant to give DePaula another chance because I bought my first new car there in 1991 and had a horrible experience. I'm glad I gave them another chance. I reserve 5 star reviews for a truly exceptional experience, so don't read too much into the 4 stars. I have had no complaints in any aspect of my experience this far. The service has been very good as well, and Mark Vandenburgh in particular has been great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a great experience and we appreciate such a great and well-thought-out review of the dealership and your time here. Thank you for your review!

Awesome

I would highly recommend Damien and his team to anyone. His no-nonsense approach and genuine demeanor made the buying process very easy. This was my first serious vehicle purchase and Damien educated me on everything I needed to know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your recommendation of Damien! Reviews like yours motivate us to continue to provide the service you expect and we hope to continue working with you in the future!

Very knowledgeable salesman.

I worked with Tyler Watson. He listened to my needs and was very knowledgeable about the vehicles I was interested in. The process was very easy from start to finish. Tyler was always in contact and was sure I was understanding what was happening. I would reccomend him highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your review of Tyler! We appreciate your feedback and we hope to work with you in the future. Thanks for your recommendation.

Great experience

Highly recommend DePaula Chevrolet! My dealer John O was very attentive and knew just what I was looking for. The selection and service is outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for posting your review of John! We're glad you had a fantastic experience and we're grateful you've chosen DePaula Chevrolet!

Service by Tyler Watson was refreshing

The sales person - Tyler Watson was very patient and help He was very knowledgeable and reason I appreciate his honesty and workmanship Plus I love my new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a great experience working with Tyler, congratulations on your new vehicle!

New Ford Focus. Hats off to you Tyler!

Tyler was a huge help. I was pretty skeptical about about making the jump to Chevy, since I’ve owned mostly Toyota or Honda (so Japanese manufactured). Tyler assured me that Chevy made many changes and told me about all the great features and services. I was more than comfortable after that with my purchase of a new 2018 Ford Focus. A huge thank you Tyler as well, you made this lady one happy woman :)!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

We're glad you had an excellent experience with Tyler, we hope to continue to work with you in the future and congratulations on your 2018 Ford Focus!

Great experience

Depaula was great to work with from beginning to end. We dealt with John and he was excellent- professional, courteous, and most importantly worked with us to get us the car we wanted. We would absolutely recommend both John and Depaula.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your recommendations of both John and the dealership! We appreciate your feedback.

Fantastic

It was fantastic!!! John was great!! I've been working with him for several months to find the best deal for me. He was patient and knowledgeable. I'm very happy with my purchase and the professionalism of all your employees. I will definately recommend John and Depaula Chevrolet to all my family and friends!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your response about John! Thank you for taking the time to leave the dealership your feedback. We hope to work with you again in the future.