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(85 reviews)

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They are professional

I went to fellah to buy my honda civic i'm currently driving. Financing the car was a little bit tricky because of some unexpected issue with my bank. However Benjamin and his staff always strive to get something affordable for me. They great, courageous and persistent to find the financing that match your need. I recommend fellah to everyone who to buy a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Fellah Auto Group ask for BEN

Ask for Ben at FELLAH AUTO GRROUP! 100% great service. Help me understand everything with the paper work.My APR was fabulous👍 Super dope staff. Every one loves free coffee thats always a plus! Back to my beautiful JEEP COMPASS😍 with low mileage low payments. BEN really help me understand what my payments was going to be before signing any papers. BEN took his time with me I didn't feel rushed or pressured what so ever. I had question after question and BEN always had a response.So if you ask me Fellah Auto Group is the place to be. I definitely will be back for my daughter's car in the future. Thank you BEN😉

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fellah Auto Group

Shout out to Ben, Charles, and Remy at the Fellah Auto Group Cottman location! Thank you for being patient with me and for my 2009 Acura TSX!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!!

I bought a new car today. A 2015 Honda Accord Ex and I love it. I had a very wonderful experience. Benjamin Rosario was courteous and patient with all my many questions, and finance manger work along with me to get me the number that i was satisfied with. Warm atmosphere and family environment. I would recommend them to all my family, and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Will be back

Need a car come here and get the hook up. Happy and will be returning to get my sis and my dad a bmw too. Cheer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Rip off !!

Don't ever buy a car or truck from this so called dealership, they ripped me off $5,000.00 CASH, Biggest car dealership scanners, do your homework once they get your cash your done !!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Luv Fellah!!!

Jim Johnson at Springfield Fellah gave me a great buying experience last week. He went out of his way to ensure my daughter and I very comfortable with the car buying process. KUDOS!! Job well done!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fellah is great!!

Jim Johnson was a pleasure to deal with. Had a great buying experience. Jim and the crew in Springfield made the car experience a pleasure. This experience is actually why I also came back this time. I am a repeat customer. This is the 2nd car I have purchased at Fellah! Thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

pleasant experience freindly workers..

Friendly service .pleasant experience they help me find the car i wanted .they worked with my credit score.and the my prize range i was looking for .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Beware! Prices are not as advertised.

I had a dialogue with a salesman for over a week (email, voice mail and phone) over a car that was just right for my daughter. The price was right until it came time to actually buy the car. I drove 200 miles to buy the car. The salesman knew I was coming from Virginia to buy. At the point where I thought I was half an hour from driving away with the car, the price went up $2,000. This had not been explained on the web site or in any of my correspondence. The salesman had said that I needed to put $2000 down to get an $87/mo note, but nothing about their idea that the online price is not the real price. Further, I received a follow up email asking about my experience. I relayed my issue, but there has been no follow up.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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