Fellah Auto Group

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    March 1, 2018

    called -1 car was sold days ago.....then was told they had another one - someone will send pics in 20 mins - called back a hour later just to hear an... excuse that they was in a meeting and the other car was not for sale - cars are listed just to get attention

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 18, 2017

    Jim Johnson at Springfield Fellah gave me a great buying experience last week. He went out of his way to ensure my daughter and I very comfortable with... the car buying process. KUDOS!! Job well done!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • April 13, 2018

    I bought a very moderate 4k vehicle. when i got home the rear windows do not work but thats my fault for not checking it. other than that experience was... great, they worked with me on the price and everyone was very nice. there was a dash light they did fix before i signed for it, and they even shared what the code was...if only i checked the rear windows.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 25, 2016

    I had a dialogue with a salesman for over a week (email, voice mail and phone) over a car that was just right for my daughter. The price was right until... it came time to actually buy the car. I drove 200 miles to buy the car. The salesman knew I was coming from Virginia to buy. At the point where I thought I was half an hour from driving away with the car, the price went up $2,000. This had not been explained on the web site or in any of my correspondence. The salesman had said that I needed to put $2000 down to get an $87/mo note, but nothing about their idea that the online price is not the real price. Further, I received a follow up email asking about my experience. I relayed my issue, but there has been no follow up.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    14 people out of 15 found this review helpful. Did you?
  • 5.0 out of 5
    September 14, 2015

    I walked in not sure if I would qualify after going through the application process and the two young ladies working hard and being patient with the bank... I drove out with a beautiful Altima, great price and mileage , the staff here was very friendly and I never felt under pressure I would recommend fallah to anyone looking to buy, Amy and Melissa went above and beyond to help me

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2015

    The dealer was very friendly and respectful. The other sales people were also friendly and helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 16, 2015

    I just love my Acura MDX.. purchased at the Springfield location. The sales people are the best!. Next time I need a car I'm going straight to Fellah!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 24, 2014

    I have to say that I never thought that I would be approved for any vehicle. Melissa and Charles proved me wrong. I was approved for an Infinite M37x.... This car has everything I ever wanted in a vehicle. The customer service was great! The owner of Fellah actually owned the vehicle that I purchased. He was nice enough to congratulate me and to show me how to work the remote start!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 18, 2013

    Bought a 2000 Dodge Durango Sport 5 months ago, the buying process was wonderful. The employees are extremely helpfull. The truck runs beautifully, if... any problems come up they are alway willing to fix it without a headache. Financially they were able to put me and my family in a large enough truck for the right price. Next time I am ready to purchase another vehicle i will be heading there again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2013

    Awesome People I bought a 2006 Ram 1500 great truck, could not be happier...Would recommend this place to anyone who is looking to buy a use car or truck.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the great review!!! Glad to hear you had a great experience and got a great vehicle!! Hope to see you for your next one!!!

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